Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,939 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect Service!”

Helpful Report

Posted 7 years ago

“The recipient was delighted both the flowers and cake”

Helpful Report

Posted 7 years ago

“Very easy to completed order form. Kept me in tough with the delivery all the way and it was good to know the exact time of delivery.”

Helpful Report

Posted 7 years ago

“My mum and dad both agreed that this was the best company for freshly cut flowers. They are so happy with their bouquet and are still going strong after a few days. We will definitely use you again in the future. The only improvement I would suggest is to have a better range of cards to choose from. Other than that, perfect!”

Helpful Report

Posted 7 years ago

“beautiful flowers and ordering easy and straightforward”

Helpful Report

Posted 7 years ago

“Good products, prompt delivery and excellent service!”

Helpful Report

Posted 7 years ago

“Firstly, everything I ordered came back just as expected within less than 24 hours! I decided to surprise my girlfriend with a large bouquet of roses, etc., and - you know what? - the flowers worked their charm! She loved them, and Serenata Flowers helped us go from being a bit rocky, to being back at full strength again! I can't thank them enough! I have no regrets whatsoever and will definitely be buying from them again!”

Serenata Flowers 5 star review on 23rd August 2017

Helpful Report

Posted 7 years ago

“They were a gift and the recipient was thrilled to receive them..”

Helpful Report

Posted 7 years ago

“Used them several times now, great value and quality delivered quickly without stress.”

Helpful Report

Posted 7 years ago

“I sent plant to my sister so I did not see them, my sister was very happy. Thank you..”

Helpful Report

Posted 7 years ago

“Quick, reliable delivery and my friend was very happy with her flowers”

Helpful Report

Posted 7 years ago

“Loved by recipient said they made her day there were so beautiful”

Helpful Report

Posted 7 years ago

“Very easy to order the flowers. Efficient and reliable service. Definitely good value for money.”

Helpful Report

Posted 7 years ago

“The "Peace" flowers that I ordered for my mother's birthday were fresh and in bud. She told me that the freesias smelled wonderful in her dining room! As I live overseas in Canada, I felt that the company provided detailed updates about the delivery time. It was reassuring to know that the high quality of the flowers, as mentioned in other reviews, helped to celebrate this special occasion!”

Helpful Report

Posted 7 years ago

“Recommended to me by a friend. Easy to use website. Kept informed about delivery throughout the morning.”

Helpful Report

Posted 7 years ago

“Easy to use the site, they delivered as promised and the product quality was absolutely fabulous. They kept me informed about despatch and delivery and I loved the lovely words used, made me feel a valued customer. I would 100% recommend them to all my family and friends.”

Helpful Report

Posted 7 years ago

“The recipient was very pleased with the flowers, especially the small and unusual roses mixed in and the sheer variety. Thank you.”

Helpful Report

Posted 7 years ago

“I was very impressed with the service given to my order. It was delivered in the morning and i was told by the friends that the hamper i selected was lovely. I would recommend Serenata to my friends.”

Helpful Report

Posted 7 years ago

“Cheered me up”

Helpful Report

Posted 7 years ago

“Very lovely flowers, prompt service would definitely use again”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,939 reviews