Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late evening order for next day delivery - arrived perfectly.”

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Posted 6 years ago

“Reasonable prices, free delivery, communication throughout the process, on time delivery and fabulous flowers! All this equals FABULOUS service and a very happy sister!”

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Posted 6 years ago

“I LIVE IN THE U .S. AND ORDERED FLOWERS SENT TO MY DAUGHTER-IN-LAW IN THE U.K. SHE SENT ME A PCTURE OF THE FLOWERS AND CANDY, AND WE ARE BOTH PLEASED WITH YOUR SERVICE.”

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Posted 6 years ago

“The delivery and the good quality of the flowers 🌺 👍 First class will purchase again ❗️”

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Posted 6 years ago

“Quality flowers , always delivered on time.”

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Posted 6 years ago

“Easy to use site. Good quality flowers and delivered on time. Would definitely use again.”

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Posted 6 years ago

“Beautiful flowers. Delivered on time. Thankyou”

Serenata Flowers 5 star review on 4th March 2018

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Posted 6 years ago

“good quality”

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Posted 6 years ago

“I ordered flowers from Australia to be sent to family in UK. They were delighted with the potted rose and I was pleased they were delivered on time in a professional manner. The ordering process online was easy, the price very good and the tracking system excellent. I would happily use this service again & highly recommend your service.”

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Posted 6 years ago

“I sent them to a friend and she was very pleased with them.Good communication from yourselves. I will use your services in the future.”

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Posted 6 years ago

“Excellent communication and flowers thanks”

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Posted 6 years ago

“Very swift and efficient service with a fabulous end productpa”

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Posted 6 years ago

“Early delivery on day even though weather was bad for driving. Flowers were in excellent condition and much appreciated by recipient.”

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Posted 6 years ago

“I was absolutely amazed at the quality for the price. And the cake gift was brilliant. Absolutely beautiful. Thank you so much. I will definitely use your services again.”

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Posted 6 years ago

“Beautiful flowers thankyou”

Serenata Flowers 5 star review on 3rd March 2018

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Posted 6 years ago

“The website and ordering process could not have been easier. I loved the email updates tracking my order. Most importantly my friend was over the moon with her beautiful bouquet!”

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Posted 6 years ago

“sorry for the delay - waiting for confirmation from my sister. Nothing heard yet (she is in her late 80s) but happy that the delivery all went smoothly.”

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Posted 6 years ago

“Great service and frequent updates all at a very reasonable price I will definitely use again very happy with Serenata Flowers and their service.”

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Posted 6 years ago

“I love the text updates on my order always makes me laugh”

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Posted 6 years ago

“delivery was prompt and my friend was delighted with the flowers.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews