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Serenata Flowers Reviews

3.4 Rating 5,943 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Flowers were received quickly and recipients were very pleased with them
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Posted 6 years ago
the flowers i sent to my friend made her very happy ...she said they were beautiful, so that made me very pleased and very happy.
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Posted 6 years ago
Right colour, right time, happy birthda
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Posted 6 years ago
Fabulous service, beautiful flowers and even delivered on a Sunday for my mums birthday A+
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Posted 6 years ago
Very surprised to see some negative comments as personally I have always had such excellent service from this company. The fabulous roses arrived on a Sunday as requested, and in the morning thankfully as we were going out. My husband was delighted and they are absolutely perfect! I wouldn’t hesitate to recommend Serenata Flowers.
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Posted 6 years ago
Beautiful flowers ordered on Thursday morning arrived Friday morning. My daughter was delighted with them. Kept up to date with the delivery. Excellent service - as always!
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Posted 6 years ago
did exactly as we asked,product was excellent ans spot on time.thank you all.
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Posted 6 years ago
beautiful flowers , quick delivery and easy to buy from. karen
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Posted 6 years ago
My daughter was really pleased and thought they were beautiful when she received them so that made me happy.Thank you for your service I will certainly use you again should the need arise.
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Posted 6 years ago
Excellent service and great to receive regular emails on status of order including time of delivery Recipient delighted with flowers - beautiful
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Posted 6 years ago
I couldn't find the flowers I wanted but serenata found just the right ones and even started off the order for me to complete online. The flowers arrived the next day and my sister was delighted with them. They were just as described, in bud to last longer with one bloom out showing the colour was perfect too. I am very pleased.
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Posted 6 years ago
Recipient was delighted with the quality. I have used Serenata Flowers previously which were also well received and shall continue to do so. Thank you
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Posted 6 years ago
Nothing not good, delivery and communication was exceptional. First choice in the future. Thanks to all. Roger
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Posted 6 years ago
Always amazing bouquets . I’ve bought & received many & always beautiful. I also love the messages you send regarding dispatch & arrival , they always bring a smile . Thanks Serenata Flowers , you brighten our days ! 💐 xx
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Posted 6 years ago
Easy process to order. Orders taken until late evening for next day delivery. My daughter was thrilled with the bouquet - plenty of blooms in it. Would thoroughly recommend Serenata Flowers!
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Posted 6 years ago
Delivered on time in great condition
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Posted 6 years ago
exactly like the picture. Very happy. A beautiful bunch of flowers
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Posted 6 years ago
Very help full with the order and arrived on time in perfect condition Thank you SERENATA FLOWERS x
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Posted 6 years ago
All done online. Delivered on time and was exactly what I ordered. Good communications telling me when the flowers were out for delivery and again when they had been dropped off. Happy wife, happy life. Thanks.
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Posted 6 years ago
A seamless transaction with punctual deliver
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,943 reviews