Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,953 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 28th December 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were fresh and beautiful.”

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Posted 7 years ago

“Fab price for a beautiful gift and free Sunday delivery so she got them right on here birthday!”

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Posted 7 years ago

“Free delivery good service and lovely flowers”

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Posted 7 years ago

“Always been happy with the service , however was disappointed that they were delivered a day after they should have been . Lovely flowers though.”

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Posted 7 years ago

“I placed an order around 6:30pm on Saturday evening and the flowers were delivered just after 9am the next morning. I was kept up to date with regular emails and my mum was delighted with the bouquet.”

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Posted 7 years ago

“i COULD NOT GET TO SEE MY FRIEND WHOSE MOTHER HAD PASSED AWAY THE FLOWERS DELIVERED SHE SAID WERE BEAUTIFUL AND BROUGHT SUNSHINE INTO HER DARK DAY”

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Posted 7 years ago

“Great value and always very positive feedback from recipients. Would highly recommend”

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Posted 7 years ago

“The flowers were not for me but I was happy knowing that they had arrived as expected and were just as shown on the web site. The recipient was over the moon with them. I have ordered several times now from Serenata and have never been let down or disappointed. Good Company”

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Posted 7 years ago

“The ordering process was easy, flowers arrived as promised and I received emails to let me know when the flowers were on their way and when they had been delivered. My sister was very happy with the flowers that she received.”

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Posted 7 years ago

“The hospital would not accept flowers other than those taken by guests. So not really the florists fault although he should have known this before I placed the order. Janyce Maund”

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Posted 7 years ago

“Bought flowers for my friend for her birthday...she was absolutely delighted the colourful bouquet and freshness of flowers.I loved it when i got text saying chauffeur has delivery your flowers.What a delight touch.I would highly recommend xx”

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Posted 7 years ago

“Freshness of flowers ..speedy delivery.”

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Posted 7 years ago

“Quick and easy to use website, delievered on time and my friend thought they were beautiful.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Prompt - the bouquet order was as expected - in the time slot they annouced”

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Posted 7 years ago

“Bought two different designs for my Daughter and Daughter-in-law for their Christmas table. Both were delighted, the flowers and arrangement were beautiful. Delivery was exact and kept me informed right up to delivery.”

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Posted 7 years ago

“Ordered for my mum ... easily ordered... great prices and my mum was thrilled ... they were beautiful ... and made her day ... thank you”

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Posted 7 years ago

“Easy to order, very reasonably priced, delivered as promised on Sunday, left safely because we were out, beautiful bouquet which was nicely presented.”

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Posted 7 years ago

“Excellent, and very quick delivery”

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Posted 7 years ago

“Amazing delivery, arrived in less than 24 hours from the order date! The person I bought the flowers for loved it! Thank you!”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,953 reviews