Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in the Middle East and only ever use Serenata Flowers now for family birthdays, mothers day and just to say 'I Love You'. Their bouquets never cease to take my breath away. What you see is actually what you get. They also go the extra mile to deliver when unforeseen problems crop up. Which I am extremely thankful for.”

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Posted 6 years ago

“Beautiful flowers fabulous service Thank you”

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Posted 6 years ago

“Excellent service and beautiful flowers. Thank you”

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Posted 6 years ago

“Delivered on time”

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Posted 6 years ago

“I myself have not seen flowers but my niece who was recipient said they were beautiful.”

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Posted 6 years ago

“Pleasant experience from initial Google search right through to delivery. The order was confirmed and followed up with regular status updates. Delivery was around 4 o’clock on the day using the local courier...and they delivered a beautiful bouquet. Highly recommended!”

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Posted 6 years ago

“Excellent, easy , never order from anyone else”

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Posted 6 years ago

“Ordered for same day service and arrived 2 hours later. Lovely flowers and the delivery guy gave my parents a box of Maltesers as he noticed it was their 68th wedding anniversary. Diolch.”

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Posted 6 years ago

“Excellent service. Beautiful flowers. Ordered the night before, saved my skin”

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Posted 6 years ago

“Serenata Flowers was so easy to look at use and order - and a big thank you from my sister who loved her flowers - big thumbs up from me :)”

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Posted 6 years ago

“So easy to book online and they turned up on time and were lovely”

Serenata Flowers 5 star review on 12th February 2018

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Posted 6 years ago

“Wonderful flowers delivered in a nick of time Thank you”

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Posted 6 years ago

“i have been very impressed with the service. The flowers where a complete surprise to the lady receiving them. she took a photo to send to me, I thought they looked lovely.”

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Posted 6 years ago

“IT DELIVERED ON TIME KEPT ME INFORMED. GREAT SERVICE”

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Posted 6 years ago

“Fantastic service - gorgeous flowers - great price!”

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Posted 6 years ago

“There is a good range of bouquets at reasonable prices. It's always a gamble ordering on line, but my friend who received the flowers was delighted, saying how beautiful they were. There's also great communication from the delivery side too. Would recommend and use again!!”

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Posted 6 years ago

“Quick delivery and flowers i ordered arrived fresh and in perfect condition. Would definitely use them again”

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Posted 6 years ago

“Placing my order on line couldn’t have been easier and the flowers arrived on time x recipient was delighted as well. Many thanks for your great service.”

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Posted 6 years ago

“Great range, good price and quick delivery. What else could you ask for!”

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Posted 6 years ago

“Quick delivery & excellent service”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews