Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and flowers delivered next day. Happy purchase.”

Helpful Report

Posted 6 years ago

“These flowers were sent to my mom. Her feedback was that the flowers are beautiful. With the flowers is a good guide for looking after them. She is very happy & so am I. Thank you”

Helpful Report

Posted 6 years ago

“Amazing, never used before but will definitely recommend. Delivered on time and hassle free”

Helpful Report

Posted 6 years ago

“great feedback from friends who I sent the flowers to. Very similar feedback to the first time I used Serenata. I am happy if my friends are happy so will be using them again”

Helpful Report

Posted 6 years ago

“Booked flowers in advance to be delivered to hotel in Lakedistrict we were booked for weekend break for 45th wedding anniversary. We went out walking and on return there were the flowers looking lovely in our room. Very pleased with price, quality and service. Would definitely recommend Serenata flowers. ILLUSTRATION NUMBER:1951444”

Serenata Flowers 5 star review on 29th January 2018

Helpful Report

Posted 6 years ago

“Great service, kept me up to date with where it was. Would definitely recommend and will use again. Thank you”

Helpful Report

Posted 6 years ago

“Excellent service updated throughout process with emails. Person receiving flowers was very happy with them and said they were beautiful. Great service will use again.”

Helpful Report

Posted 6 years ago

“Easy to use and good value for money”

Helpful Report

Posted 6 years ago

“Recipient delighted with the flowers. Would certainly use this service again.”

Helpful Report

Posted 6 years ago

“Delivered on time, where & when I had asked for Orchids fresh Teddy better quality than expected Recipient delighted Thanks”

Helpful Report

Posted 6 years ago

“excellent service”

Helpful Report

Posted 6 years ago

“Organised a bouquet of flowers for my friend's birthday and they were beautiful. Very reasonable prices, excellent quality. I have used Serenata several times and I have never been disappointed.”

Helpful Report

Posted 6 years ago

“Happy as Larry Could not be Happier”

Helpful Report

Posted 6 years ago

“Updated from leaving shop to delivery. So easy to order. Beautiful flowers.”

Helpful Report

Posted 6 years ago

“Great Service, Thank you”

Helpful Report

Posted 6 years ago

“Great service!!”

Helpful Report

Posted 6 years ago

“my daughter was very pleased recieving the flowers for her birthday”

Helpful Report

Posted 6 years ago

“delivering on the promise of early morning delivery before 10.30am, in fact it was 9.30am well pleased”

Helpful Report

Posted 6 years ago

“Easy to order. Top quality product”

Helpful Report

Posted 6 years ago

“Easy purchase, delivered on time - no fuss, with good delivery status notifications”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews