Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our order was delivered on time time and the flowers were beautiful.”

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Posted 6 years ago

“Wonderful service 👍”

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Posted 6 years ago

“The recipient of the flowers has told me how beautiful they were - so that is enough!”

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Posted 6 years ago

“Recipient was delighted.”

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Posted 6 years ago

“Serenata has always been my first option, as they have beautiful flowers and great optional extras at great value for money. they are good at keeping me informed about how order and delivery is going. I cannot fault these guys and would recommend to others.”

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Posted 6 years ago

“I was able to order late evening for next day delivery. The recipient of the flowers was thrilled with them.”

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Posted 6 years ago

“Lovely fresh flowers and the look on my partners face when she opened the box was worth a million dollars”

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Posted 6 years ago

“Very good service lovely flowers”

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Posted 6 years ago

“she absolutely loved them and they were quite a big bunch too”

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Posted 6 years ago

“There is only one word to describe SERENATA FLOWERS FABULOUS Graham”

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Posted 6 years ago

“Great service no hassle and quality flowers.”

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Posted 6 years ago

“Flowers were delvered on time they impressed imencelay would purchase again and recommend to friends”

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Posted 6 years ago

“Ordered late evening and delivered next day, beautiful flowers and still fresh a week later.”

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Posted 6 years ago

“Delivered on time and the recipient said they were beautiful”

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Posted 6 years ago

“Flowers delivered very quickly. Great service, beautiful arrangements.”

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Posted 6 years ago

“Good choice of flowers...excellent delivery...easy ordering...recipients always delighted with their surprise.”

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Posted 6 years ago

“Very easy to order, prompt delivery and lovely flowers.”

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Posted 6 years ago

“So easy to order flowers on the Serenata website. Good to receive confirmation and updates by email. Delivery was absolutely as requested - and recipient loved her flowers! thank you for a great service.”

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Posted 6 years ago

“Great flowers and delivery.”

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Posted 6 years ago

“Excellent value free postage. The flowers delivered very fresh. Company kept me informed throughout process. Would use the company again highly recommend”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews