Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Blue Dendrobiums for my partner and he loved them! Arrived right on time for his birthday. They were in perfect condition, not crushed or half-dead thank god. Totally recommend!”

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Posted 6 years ago

“cant fault the flowers still very good after week and smell wonderful delivered when they said well boxed.”

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Posted 6 years ago

“The flowers and Card are lovely and arrived on time before 10.30am. The one issue I have was as no one was available to sign for them they were put in a safe place. It would have been helpful if a card had been left stating where they had been left. They were a birthday present and I had to email you late afternoon, feeling rather annoyed as it seemed as they hadn’t been delivered to find out where they were. Apart from that all was great”

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Posted 6 years ago

“Easy order process and fast delivery of quality product - faultless”

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Posted 6 years ago

“Recipients of flowers were delighted with’beautiful bouquets’. So I’m pleased and delighted with you!”

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Posted 6 years ago

“Very professional service, delivered on time and the flowers were excellent. Will definitely use your service again. Many Thanks”

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Posted 6 years ago

“Just had a call from my brother. The Roses I sent for their Golden wedding were beautiful and very much appreciated. This is the first time I have used Serenata and will do so again. Thank you”

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Posted 6 years ago

“The flowers that I sent from you arrived in a very timely fashion to my friend and cheered her up at a very sad time. Thank you”

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Posted 6 years ago

“I chose 2 bouquets that i felt represented what the other person would have loved to receive and being it was purchased as my own choices of 'Sympathy' bouquets, rather than the choices on offer, i was still thrilled to say the recipients ( husband & daughter of the deceased) adored & appreciated them both very much. They did text a picture to me and i was happy with the bouquet too. Beautiful.”

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Posted 6 years ago

“Lovely flowers delivered promptly”

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Posted 6 years ago

“first time i have used Serenata Flowers. I bought flowers for my mothers birthday. dilevered on time and my mum is so pleased with them.”

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Posted 6 years ago

“Very reliable service, keeping you up to date with your order all the way to delivery. Arrived on the day they said it would with beautiful fresh flowers neatly presented. Will use Serenata again for another surprise gift to make someone's day. Thank you so much!”

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Posted 6 years ago

“Because they gave pleasure to our sister-in -law when she returned from hospital”

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Posted 6 years ago

“On time delivery. Good quality flowers.”

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Posted 6 years ago

“Thank you for a lovely hassle free easy and efficient service the flowers where lovely”

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Posted 6 years ago

“Excellent service. Was kept up to date with delivery which arrive on time. They were a gift and my daughter indicated they were absolutely beautiful.”

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Posted 6 years ago

“Lovely flowers 💐 exceptional service”

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Posted 6 years ago

“I live in Australia and placed the order for flowers to be sent to my wife's sister in Swindon the next day, this was done on time and at half the cost of using interflora in Australia.”

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Posted 6 years ago

“fantastic reasonably priced service would definitely use again”

Helpful Report

Posted 6 years ago

“Lovely flowers and prompt efficient service.”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews