Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy”

Helpful Report

Posted 6 years ago

“MY PARTNER WITH THRILLED WITH THE BEAUTIFUL FLOWERS DELIVERED TO HER WORK ON VALENTINES DAY, I FOUND THE TRACKING SERVICE WAS EXCELLENT, AND THE DELIVERY WAS ON TIME AS EXPECTED, ALSO I EMAILED A CUSTOMER ENQUIRY AND HAD A REPLY STRAIGHT AWAY, I WOULD HIGHLY RECOMMEND SERENATAS FLOWERS”

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Posted 6 years ago

“Excellent service! I was enjoying the messages sent to me before the flowers reached the destination. Flowers are still as fresh as it was 2 days ago, very beautiful.”

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Posted 6 years ago

“I ordered the flowers to my wife one day before the Valentines Day. On that day, I was notified that the flowers would arrive my house with one-hour slot and it did. Very satisfied with the service and my wife loved the flowers. Only one trivial point - the font size on the card is too small that my wife missed my message to her.”

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Posted 6 years ago

“On time delivery excellent job.”

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Posted 6 years ago

“The delivery was fast and the Roses were beautiful”

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Posted 6 years ago

“Amazing service a*****”

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Posted 6 years ago

“Delivered on the day as requested and in immaculate condition. My partner was really pleased with the quality and packaging of the flowers.”

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Posted 6 years ago

“Very satisfied with the bunch of red roses arrived on time and in good condition. I will definitely use Serenata Flowers again.”

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Posted 6 years ago

“Flowers got there in time and very pretty!”

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Posted 6 years ago

“Delivered in time frame just as described.”

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Posted 6 years ago

“Efficient delivery & yummy chocolates”

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Posted 6 years ago

“This is the first time I have ever use this site. I brought my mrs flowers for valentine times. They were amazing very good. I will be using them from now on and will recommend anyone to use them as well. Thank you for making my Valentine’s Day a one to remember.”

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Posted 6 years ago

“Amazing flowers, competitive prices and saved me washing up”

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Posted 6 years ago

“Your flowers made a lovely person feel very special and our relationship has moved forward as a consequence. Thank you for your attention to detail.”

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Posted 6 years ago

“Bit of a surprise coming by Yodel in a box but flowers were immaculate.”

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Posted 6 years ago

“Fresh flowers, priced competitively, delivered on time and without issue. The receipient was absolutely delighted so thank you”

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Posted 6 years ago

“Prompt delivery, beautiful flowers. Thank you.”

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Posted 6 years ago

“Great delivery info & service”

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Posted 6 years ago

“Kept me in the loop of Wen my delivery was and expected delivery time and the delivery was delivered in good condition”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews