Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, loved the tone of the emails and beautiful flowers delivered exactly when advised.”

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Posted 6 years ago

“Reliable delivery and good quality flowers”

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Posted 6 years ago

“Arrived on time and lovely emails tracking delivery.”

Serenata Flowers 5 star review on 11th April 2018

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Posted 6 years ago

“Flowers were ordered in the evening and next morning arrived on our doorstep as requested. Very reliable service with e-mail updates for each step of the process up to delivery. Beautiful flowers exactly as ordered.”

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Posted 6 years ago

“Perfect. Delivery on time and flower beautiful :)”

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Posted 6 years ago

“Order flowers for our friend. The flowers arrived on the day we chose and we were kept up to date on the delivery by email. Our friend loved the flowers, she said they cheered here up, which is just what we wanted :)) Thank you”

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Posted 6 years ago

“The recipients, who live out in the sticks , were very pleased with the beautiful flowers received as planned . Thank you”

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Posted 6 years ago

“Quick delivery. Beautiful flowers”

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Posted 6 years ago

“EXCELLENT SERVICE!!!! Highly recommend, if you have not tried them before, just go ahead. My order was delivered on 31st and today are still as fresh - never known before except with Serenata!!!!”

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Posted 6 years ago

“The flowers looked fresh and corresponded perfectly to the image on the photo. beautiful arrangement”

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Posted 6 years ago

“Quick service and beautiful flowers what more could I ask for. A reliable company for last minute orders!”

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Posted 6 years ago

“Both people that I sent flowers to said how beautiful they were, although I didn't see them myself. They arrived when I was told they were and was kept in touch with each stage of the purchase. Thank you very much for job well done.”

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Posted 6 years ago

“Excellent next day service with free delivery. The flowers were excellent and would highly recommend !”

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Posted 6 years ago

“Only ordered the day before my daughters 30th birthday. Thank you for the super efficient service. Will definately be using your services again.”

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Posted 6 years ago

“They kept in Touch with the progress of the delivery, and made the delivery as promised. The flowers were apparently beautiful.”

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Posted 6 years ago

“Although I did not see the flowers, the recipient made laudatory comments. Flowers delivered on schedule.”

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Posted 6 years ago

“The flowers were beautiful and arranged really nicely. They were exactly as described, (which does not always happen.) The flowers came with good instructions on how to keep them fresh. They were a gift for my sister, on a very sad day for her, and she was really delighted, they 'brightened up her day' Will certainly use again”

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Posted 6 years ago

“Easy to use website and fast delivery. Beautiful flowers and good tracking communications.”

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Posted 6 years ago

“Very, good and easy service. Receipent was very pleased and happy with her birtgday flowers and cake.”

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Posted 6 years ago

“Lovely flowers, great service :-)”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews