Serenata Flowers Reviews

“ On the website there is an option for “same day” delivery as long as you order before 2pm. ”

“ I thought I mentioned that the flowers were delivered, but to the wrong address, thus the flowers remained outside in the cold all night until the neighbour found them this morning and delivered them to my friend, next door, 8 Swan Court, who was in at the time of delivery, had the delivery person delivered to 8 Swan Court in the first place. ”

“ It was ordered about a week before a delivery date of Monday 23rd December. ”

“ Two orders placed weeks ahead of time. First arrived too early, second hasnt arrived 24 hrs after requested delivery. Expensive flowers and customer service uninterested ”

“ It turns out the delivery driver took a picture of them in the lobby of the flat complex and then proceeded to walk out with them (this was confirmed on CCTV footage). ”

“ Who sends flowers in a sealed cardboard box?! The flowers were old, soggy! I wish I could post a picture of these flowers here so you could see. I was already despondent about my order after being let down by their customer service when trying to rearrange the delivery. The lady who I spoke to did not want to help AT ALL. The worst experience! ”

“ Awful service! Ordered flowers for delivery surprise to a friend. ”

“ My mum was very disappointed with flowers this time normally been very good flowers looked like they had died 3 stalks and dead greenery not good for the price hopefully the next delivery will be better ”

“ The first delivery promised was completely forgotten and the birthday missed. A second delivery was arranged 4 days later. The email stipulated the flowers were delivered to the lady concerned - no contact had been made with the recipient. Flowers just left. Pretty pictures on website but no service. NEVER AGAIN WILL I EMPLOY THESE PEOPLE. ”

“ I ordered next day delivery flowers (and was guaranteed the next day service). ”