Serenata Flowers Reviews

“ I ordered a bouquet of flowers as a birthday surprise for my mother. The date of delivery was specified/selected when placing the order. However, the flowers did not arrive. When contacting Serenate explaining this, it was clear in their response that they couldn't care less. ”

“ I ordered flowers at 0932hrs for same day delivery for someone who was in real need of a lift/pickmeup. ”

“ The flowers were a birthday present to a friend that was recently widowed . Paid an extra £4.95 to have them delivered on the day , not only did she not get the flowers on her birthday , She found them thrown over the fence the following day , obviously with force as some of the stems were scattered on the ground !! Yodel were the delivery company . To say that i am disappointed is a huge understatement . ”

“ and it arrived at least 4 hours late, and the delivery guy didn’t deliver the flower directly to the office but put the flowers on ground floor without any notice. ”

“ What kind of delivery time is that ? So I contacted them via the chat on their site several times to say the business would be shut. ”

“ I placed the order on Monday, for delivery on Tuesday as stated. ”

“ On the website there is an option for “same day” delivery as long as you order before 2pm. ”

“ I thought I mentioned that the flowers were delivered, but to the wrong address, thus the flowers remained outside in the cold all night until the neighbour found them this morning and delivered them to my friend, next door, 8 Swan Court, who was in at the time of delivery, had the delivery person delivered to 8 Swan Court in the first place. ”

“ It was ordered about a week before a delivery date of Monday 23rd December. ”

“ Two orders placed weeks ahead of time. First arrived too early, second hasnt arrived 24 hrs after requested delivery. Expensive flowers and customer service uninterested ”