Serenata Flowers Reviews

“ and it arrived at least 4 hours late, and the delivery guy didn’t deliver the flower directly to the office but put the flowers on ground floor without any notice. ”

“ What kind of delivery time is that ? So I contacted them via the chat on their site several times to say the business would be shut. ”

“ I placed the order on Monday, for delivery on Tuesday as stated. ”

“ On the website there is an option for “same day” delivery as long as you order before 2pm. ”

“ I thought I mentioned that the flowers were delivered, but to the wrong address, thus the flowers remained outside in the cold all night until the neighbour found them this morning and delivered them to my friend, next door, 8 Swan Court, who was in at the time of delivery, had the delivery person delivered to 8 Swan Court in the first place. ”

“ It was ordered about a week before a delivery date of Monday 23rd December. ”

“ Two orders placed weeks ahead of time. First arrived too early, second hasnt arrived 24 hrs after requested delivery. Expensive flowers and customer service uninterested ”

“ It turns out the delivery driver took a picture of them in the lobby of the flat complex and then proceeded to walk out with them (this was confirmed on CCTV footage). ”

“ Who sends flowers in a sealed cardboard box?! The flowers were old, soggy! I wish I could post a picture of these flowers here so you could see. I was already despondent about my order after being let down by their customer service when trying to rearrange the delivery. The lady who I spoke to did not want to help AT ALL. The worst experience! ”

“ Awful service! Ordered flowers for delivery surprise to a friend. ”