Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivered as promised Mum was happy!”

Helpful Report

Posted 6 years ago

“I recently used your services for two of my friends, excellent flowers and great communication! Thank you.”

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Posted 6 years ago

“Easy website with great choice of flowers at reasonable prices. Stayed in touch by email throughout the transaction to the final delivery. My relative loved her flowers”

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Posted 6 years ago

“Delivered on time at short notice and flowers were lovely”

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Posted 6 years ago

“Excellent. My new favourite flower online shop. Best prices, next day delivery, beautiful flowers. Couldn’t ask for more thank you!”

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Posted 6 years ago

“Stunning bouquets, delivered promptly ..... ordering is easy ....and recipient is always delighted .... Thanks”

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Posted 6 years ago

“I ordered flowers for my friend, to help her through a difficult time. Ordering was easy and service and a prompt delivery was second to none. I will definitely recommend your company”

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Posted 6 years ago

“Flowers lovely.delivered on time .could track delivery very pleased .will use them again”

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Posted 6 years ago

“Great service - easy to use website. My mum was delighted with her gift”

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Posted 6 years ago

“I loved the fact that they kept me informed about the flowers, when they were out for delivery and when they were delivered. You dont get this with other places.”

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Posted 6 years ago

“My Auntie loves the flowers”

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Posted 6 years ago

“Took the stress of sending condolence flowers. Efficient and knew when it was delivered. Fabulous service. Will definitely use for other occasions too.”

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Posted 6 years ago

“I was so pleased with how easy it was to order. My friend sent me a picture of the flowers and they are just as shown on the website. I will be using you again.”

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Posted 6 years ago

“The friend to whom I sent them was delighted - it lifted her spirits as her mother had just died”

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Posted 6 years ago

“I live in Cardiff so I haven't seen the delivered flowers, but the recipient was delighted and was very impressed with the quality of the bouquet. Thank ING you for a great service. P”

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Posted 6 years ago

“The flowers were a surprise for our student daughter's birthday. She was delighted with them. the large size bouquet had a really large amount and array of flowers and the card and cake was an added bonus. Will definitely use Serenta Flowers again.”

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Posted 6 years ago

“Beautiful flowers, arrived on time”

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Posted 6 years ago

“Easy to use website, good choice & delivered exactly on time! Thank you”

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Posted 6 years ago

“My friends were extremely pleased with the flowers. They said they were very pretty.”

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Posted 6 years ago

“They arrived on the day I requested and at a very nice time.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews