Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and recipient happy with the delivery”

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Posted 6 years ago

“Perfect for the recipients!”

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Posted 6 years ago

“They make the people I care about happy”

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Posted 6 years ago

“I ordered Mother's Day flowers the day before and they arrived on Mothering Sunday in the morning. Excellent service and beautiful flowers!”

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Posted 6 years ago

“Bought as a gift.. Recipient said they were lovely”

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Posted 6 years ago

“Flowers lovely as usual”

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Posted 6 years ago

“Reliable and easy to order.thanks.”

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Posted 6 years ago

“Great flowers and service! And at a reasonable price too!”

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Posted 6 years ago

“I have ordered twice from Serenata, delivery has been spot on including when the next day was a sunday. The flowers (once roses once orchids) have been beautiful, the roses lasted a couple of weeks, the orchids are new”

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Posted 6 years ago

“I frequently use this company for many occasions throughout the year. I have never been disappointed. The flowers are always very healthy and last. The delivery team are always very happy and pleasant and most importantly my deliveries are ALWAYS on time. Great work Serenata Felicity”

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Posted 6 years ago

“I found the site easy to use and plenty of choice , have paid twenty pounds to join the membership scheme , so I am looking forward to the thirty pr cent discount this entitles me to. So far have not heard from the reciepients as to how pleased they are with the choice I made to send.”

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Posted 6 years ago

“Fantastic flowers sent to my mum and a beautiful hamper sent to my little niece..,, smiles all round. Easy to order and delivered on time. Definitely my preferred supplier now, from Australia.”

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Posted 6 years ago

“Ma-In -Law was delighted with her birthday flowers. The took pride of place in the window. The whole process of ordering was painless. would use again.”

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Posted 6 years ago

“Perfect service, good prices. The colour of some flowers i ordered were a little different, but more beautiful. Thank you, you helped me to make happy my sister”

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Posted 6 years ago

“Delivered as promised, flower quality excellent”

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Posted 6 years ago

“Amazing fast service. Quality of the flowers also fantastic.”

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Posted 6 years ago

“Delivered excately when they said they would, my friend phoned me to say thanks and how lovely the flowers were, Serenata flowers also emailed me to say the flowers had been delivered. Great service and I would certainly use them again.”

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Posted 6 years ago

“Thanks for your prompt service, my friend was thrilled to receive the bouquet, she sent me a photo and they looked great, there wasn't any other way I could have enhanced her special day, given I left it so late 🙄 thanks again, highly recommended I know where to place my order next time, no more inter flora for me”

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Posted 6 years ago

“Beautiful flowers. Delivered on time and good communication throughout. Inter flora couldn’t manage it but Serenata flowers did! Very happy.”

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Posted 6 years ago

“Friend very happy with flowers. Delivered promptly. Tracking email from Serenata very funny and friendly. Will use again.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews