Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,939 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely, polite, and sensitive delivery.”

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Posted 7 years ago

“Cheered up a friend”

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Posted 7 years ago

“Always had reliable, great service from Serenata, which is useful when I want to send flowers in UK from Australia.”

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Posted 7 years ago

“Easy to order flowers & next day free delivery.”

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Posted 7 years ago

“Ordered flowers at 11am whilst at work in Inverness and they were delivered to my girlfriend 130 miles away less than 2 hours later. Excellent speedy service”

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Posted 7 years ago

“Very happy with service and flowers”

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Posted 7 years ago

“They were quick, efficient and delivered on time. They looked exactly like the picture.”

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Posted 7 years ago

“Very pleased with the flowers they arrived in tip top condition”

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Posted 7 years ago

“Easy to arrange, arrived on time, recipient 'delighted' Thank you”

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Posted 7 years ago

“Easy ordering, good value and delivered on time.”

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Posted 7 years ago

“The flowers (a gift for a friend) were very easy to order, prices were competitive and the recipient of the flowers said they were gorgeous.”

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Posted 7 years ago

“I didn't see them as they were sent to America but I was sent a photo and WOW they look beautiful, just like on the photo on the website, I'm very pleased indeed”

Serenata Flowers 5 star review on 25th August 2017

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Posted 7 years ago

“My daughter rang to say she was thrilled by the Serenata Flowers she received.”

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Posted 7 years ago

“Kept in touch - delivered the goods to the right address at the right time. Like the updating emails...”

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Posted 7 years ago

“They tried to deliver on correct date, but the Funeral Directors premises were unmanned (first time I've ever known A Funeral Directors to think this is reasonable conduct), however,thankfully Serenata Flowers returned next day and flowers were there before the Funeral Service. Well Done Serenata Flowers.”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“The fliwers were so beautiful and fresh, put together beautifully. Excellent value for money and fast delivery”

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Posted 7 years ago

“My aunt called me and said they were beautiful lovely and fresh.”

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Posted 7 years ago

“Easy to navigate website Wide range of choice Reasonably priced, excellent quality of product and delivered by a friendly driver Thank you, would definately use again”

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Posted 7 years ago

“very good delievery time loved by the person who recieved them”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,939 reviews