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Serenata Flowers Reviews

3.4 Rating 5,938 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,938 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Serenata Flowers 1 star review on 5th November 2024
Alex
Serenata Flowers 1 star review on 5th November 2024
Alex
Serenata Flowers 1 star review on 25th October 2024
ALeesha
Serenata Flowers 1 star review on 25th October 2024
ALeesha
Serenata Flowers 1 star review on 25th October 2024
ALeesha
Serenata Flowers 1 star review on 18th August 2024
Masha
Serenata Flowers 1 star review on 18th August 2024
Masha
656
Anonymous
Anonymous  // 01/01/2019
Excellent quality, very fresh flowers.
Helpful Report
Posted 6 years ago
Easy to use website. Reasonable prices. Efficient and reliable service and delivery. Good communication before and after delivery. Very happy with the flowers that were delivered - good quality and as described on the website. All in all, I'm very happy with Serenata.
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Posted 6 years ago
The flowers I order for Mothers Day were very well received by my Mum. Thank you very much Serenata Flowers.
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Posted 6 years ago
Easy to order- delivered on time
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Posted 6 years ago
Fantastic flowers. Really pleased as they were a gift.
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Posted 6 years ago
Excellent service and beautiful flowers
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Posted 6 years ago
Easy to use website. Great product. I like the delivery tracking and confirmation so you know when the flowers have arrived. Also really like the language used by Serenata in emails. I sent the flowers in the photo to my best friend.
Serenata Flowers 5 star review on 10th March 2018
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Posted 6 years ago
Exactly as required, good price & the recipient was very happy.
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Posted 6 years ago
Always a good, reliable service and excellent flowers.
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Posted 6 years ago
Flowers were delivered on time & recipient told me they were beautiful.
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Posted 6 years ago
5 stars all round!
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Posted 6 years ago
Easy delivery, recipient thought flowers very good
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Posted 6 years ago
Recipient was very impressed. Arrived on time as requested. Easy access online order. The site worked. (some don't).
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Posted 6 years ago
Just what I ordered, delivered on time. Lovely flowers
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Posted 6 years ago
Easy, quick, professional service and the recipient of the flowers was delighted !
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Posted 6 years ago
This was a present for my Mother on Mother’s day. She was over the moon with the flowers, stating what lovely colours they were, filling 3 vases.
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Posted 6 years ago
I sent these flowers plus a vase to my god daughter who has just had a major opperation and i hoped to cheer her up.IT WORKED she said these are the best flowers that she has EVER received a huge bunch of beautiful fresh flowers . thank you serenata i will use you again
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Posted 6 years ago
Great service. Delivery guy phoned to make sure was at right house. No one in so we agreed where to leave flowers. Will use again.
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Posted 6 years ago
Ordering was easy and was exactly as ordered. Excellent, speedy service.
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Posted 6 years ago
Great service, nice selection of gifts at reasonable prices. Also got a handy email to say they'd arrived. Will be ordering again
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,938 reviews