Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered flowers for my mother, delivered next day at lunch-time”

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Posted 6 years ago

“I ordered flowers for my mother, they were delivered the next day at lunch-time and she loved them. Will use Serenata again.”

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Posted 6 years ago

“I have not actually seen the flowers but the person I sent them to said they were lovely and very fresh. Service and information updates was excellent.”

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Posted 6 years ago

“Perfect delivery”

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Posted 6 years ago

“Ordered Sunday night and flowers were delivered the next morning! The flowers themselves were stunning and very unusual. Great product, communication and company.”

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Posted 6 years ago

“Fantastic service. beautiful flowers delivered on time and matched the online pictures and description. Would recommend and would use again .”

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Posted 6 years ago

“I have dealt with Serenata Flowers quite a number of time in the past birthdays, Christmas etc. Those in receipt of the flowers have been very pleased Lovely flowers, exactly what I order and on time.”

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Posted 6 years ago

“Excellent service and beautiful flowers. I've already recommended you to my daughter and she is ordering today.”

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Posted 6 years ago

“They were sent to my sister, she said they were wonderful, very good quality. This is the first time I have used Serenata flowers I will use again. Wonderful tracking service.”

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Posted 6 years ago

“Excellent service and beautiful flowers”

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Posted 6 years ago

“Fast service and on time.”

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Posted 6 years ago

“Brilliant service at great prices and lovely flowers.”

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Posted 6 years ago

“Very prompt delivery of a lovely bouquet of flowers. Thanks.”

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Posted 6 years ago

“Excellent product delivered on time”

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Posted 6 years ago

“The flowers that they delivered to my friend for her birthday were described as beautiful. They were ordered on a Sunday and delivered the following day; the only company that would do it without a ridiculous fee. I would definitely use them again and I recommend them.”

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Posted 6 years ago

“Excelent Věry Fast service.”

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Posted 6 years ago

“The recipient was well chuffed”

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Posted 6 years ago

“Ordered last minute birthday flowers for my daughter, she was very pleased with the flowers. Fast efficient service and good quality and value.”

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Posted 6 years ago

“the flowers were the right colours to match the recipient's home.”

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Posted 6 years ago

“Easy pleasant transaction. Flowers delivered on schedule!”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews