Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web site, competitive prices, flowers were delivered right on time, in excellent condition and I was kept informed of the whole process from start to finsh. whats not to like!!!”

Serenata Flowers 5 star review on 5th July 2018

Helpful Report

Posted 6 years ago

“Excellent service and loved the funny wording on the emails”

Helpful Report

Posted 6 years ago

“My girlfriend loved the flowers, good efficient service and a quality product”

Helpful Report

Posted 6 years ago

“Excellent service - no fuss, easy to place the order and everything was delivered promptly. More importantly the recipient said the flowers were really beautiful.”

Helpful Report

Posted 6 years ago

“Delivered what I wanted on time at a reasonable price and I was told by recipient how lovely the flowers were”

Helpful Report

Posted 6 years ago

“quick delivery”

Helpful Report

Posted 6 years ago

“Seriously ill patient in care was given much pleasure by the delivery of blooms. Scent was terrific.”

Helpful Report

Posted 6 years ago

“What an amazing service! Easiest website interactions ever, amazing prices, great product, and great customer service. I can't believe how easy it was to get a last-minute order from the US delivered to a London address. I have been shopping online from day one, and Seranata takes the prize for service, prices and product.”

Helpful Report

Posted 6 years ago

“Good value, kept up to date with my order, my friend was very happy with them - thank you”

Helpful Report

Posted 6 years ago

“Amazing flowers, great communication, delivery spot on, would definitely use again .”

Helpful Report

Posted 6 years ago

“I first received Serenta flowers for my birthday was so pleased with the quality and long lasting time . I decided to send to friends who have rang me have said they have received them the next day and how lovely and fresh they were . I shall be using Serenata many more times as I find it hard to go out to buy and visit . The presentation and chocolates were excellent . Thank You Serenata”

Helpful Report

Posted 6 years ago

“Flowers nicely arranged. Smooth delivery. Witty comments on the attached leaflets.”

Helpful Report

Posted 6 years ago

“Really easy to order. Competitive prices. Delivered on time. Fantastic flowers.”

Helpful Report

Posted 6 years ago

“Very efficient service. Messaged when flowers were delivered too. Would recommend.”

Helpful Report

Posted 6 years ago

“Beautiful fresh bouquet arrived, as promised, the following day. Thrilled that the recipient was over the moon.”

Helpful Report

Posted 6 years ago

“Fast efficient service, emailed me throughout ordering and delivering, will definitely use again. Well done!!”

Helpful Report

Posted 6 years ago

“Easy to order. Lovely selection and price brackets good.. Always delivered on time and kept up to date with courier service ..”

Helpful Report

Posted 6 years ago

“Flowers were delivered as ordered and they were beautiful according to our recipient so many thanks”

Helpful Report

Posted 6 years ago

“Second time I used serenata flowers and i was really please with the flowers and service. Will be using again.”

Helpful Report

Posted 6 years ago

“I live overseas & have used Serenata flowers on many occasions to various relatives & friends & have always been impressed with their service. Naturally the recipients have been delighted with their gifts! Keep up the good work!”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews