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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Excellent service, professionally arranged flowers , would use again
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Posted 6 years ago
Really lovely flowers thank you
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Posted 6 years ago
Decided day before my mother's birthday to send flowers as a little extra something, I had scanned other online florists but Serenata was good value and able to deliver next day (a sunday) which other florist could not do even though they say next day delivery. Had an email to inform me it was being made and then another to say it was delivered all within 24 hours. A very happy customer and Mother!
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Posted 6 years ago
I ordered these flowers from Newcastle upon Tyne to be delivered to Stourbridge in the West Midlands as I was not able to attend my cousins funeral, I got some feedback from a relative about the wreath she said the flowers were beautiful. Thanks Serenata
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Posted 6 years ago
100% positive!!!!!!
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Posted 6 years ago
Order straightforward and easy and delivered promptly on a Sunday!
Serenata Flowers 5 star review on 25th June 2018
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Posted 6 years ago
Lovely flowers my niece was very pleased and they did arrive on time, and when they said they would. I was also kept in touch with a email saying they had been delivered. They were good quality and price, I will definitely use again unlike the last ones who did not deliver my sisters funeral flowers at all. Unforgivable.
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Posted 6 years ago
Best flowers in Eastbourne! Best support! Thanks for perfect delivery!
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Posted 6 years ago
Excellant service and good product
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Posted 6 years ago
Recipient was delighted, quick delivery and being kept informed was a bonus. Will,definitely use you again.
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Posted 6 years ago
The flowers and the delivery were without complaint. Thank you!
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Posted 6 years ago
Great quality, delivery as expected. Would definitely use again
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Posted 6 years ago
I ordered for a friend who had just received some bad news. They arrived as requested the next day and I had a message to say that they had bought a tear to her eyes as they were so beautiful. The website is easy to use and they were very reasonably priced so overall I'm very happy.
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Posted 6 years ago
They made my sister-in-law very happy when they delivered the flowers I had ordered for her.
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Posted 6 years ago
Delivered what I wanted on time and at a reasonable price
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Posted 6 years ago
We ordered flowers from your website from here in New Zealand to be delivered to Oxfordshire London. We were delighted to receive notification that the flowers have been despatched, then another message that they had been delivered. The recipients were delighted to receive our flowers on their 60th wedding anniversary. Thanks so much Serenata.
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Posted 6 years ago
Such beautiful flowers, different from the norm.
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Posted 6 years ago
always deliver on time.
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Posted 6 years ago
They made a special person very close to me happy at a very hard time. Beautiful flowers 💐 at excellent prices, excellent service once again from Serenata. Thank you
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Posted 6 years ago
Very prompt delivery. Ordered a plant the night before and it was delivered at lunchtime the following day. Excellent quality and brilliant customer service. Highly recommended.
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews