Login
Start Free Trial Are you a business?? Click Here

Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

Resonably priced. Delivered on Mothers day. One happy elderly mother.
Helpful Report
Posted 6 years ago
Flowers looked just as good as in the photos online, if not even better.
Helpful Report
Posted 6 years ago
The Mother’s Day flowers were beautiful and delivered right on time. After sales service email confirming delivery was thoughtfully written too. I live overseas and found the prices to be very good compared to other florists.
Helpful Report
Posted 6 years ago
Perfect flowers, delivered on time and even got a text to say they'd be delivered within the hour. My mum loved them and was really pleased. And great customer service!
Helpful Report
Posted 6 years ago
Delivered on time and in perfect condition as usual
Helpful Report
Posted 6 years ago
Good choice of flowers & easy to order. Fast delivery.
Helpful Report
Posted 6 years ago
Beautiful
Helpful Report
Posted 6 years ago
Great service and very good value for money without comprising quality.
Serenata Flowers 5 star review on 12th March 2018
Helpful Report
Posted 6 years ago
Good communication about when flowers would be delivered and they were delivered in good time. Lovely flowers. No complaints about Serenata Flowers thank you.
Helpful Report
Posted 6 years ago
Always beautiful flowers that last ages and delivered in excellent condition. Really good customer service when I had to cancel an order. Cannot fault Serenata!
Helpful Report
Posted 6 years ago
Absolutely beautiful Flowers lasted for 2 weeks. will definitely order again
Helpful Report
Posted 6 years ago
My mum was thrilled with her beautiful flowers!
Helpful Report
Posted 6 years ago
Sent as a gift to my mother, and she said they were fabulous and sent photos of the arrangement for me to see
Helpful Report
Posted 6 years ago
My mum said the flowers were beautiful. The mixture of colours complimented eachother and they were altogether a stunning bouquet
Helpful Report
Posted 6 years ago
Beautiful flowers. Delivered on time. Very happy. Thank you.
Helpful Report
Posted 6 years ago
The Mother's Day flowers arrived on the morning of Mothering Sunday S promised and looked beautiful. Mum sent me a text saying I was now her favourite child as she received such lovely flowers. The communication before and on the day was great. Great value and a reliable service.
Helpful Report
Posted 6 years ago
Ordered flowers late Saturday evening for delivery on mother’s day. My mother in law received them in perfect condition. Great service
Helpful Report
Posted 6 years ago
Three very happy mums / step-mums on Mother’s Day! Lovely flowers, all delivered on time, with great communication so we knew when it was happening 😊
Helpful Report
Posted 6 years ago
My mum loved her Mother's day bouquet.
Helpful Report
Posted 6 years ago
I confess, I haven’t seen the delivered flowers but my mother in law was thrilled with them. Ordered the day before Mother's Day, arrived as requested next day and very competitive prices. What’s not to like? Thank you Serenata Flowers.
Helpful Report
Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews