Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Resonably priced. Delivered on Mothers day. One happy elderly mother.”

Helpful Report

Posted 6 years ago

“Flowers looked just as good as in the photos online, if not even better.”

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Posted 6 years ago

“The Mother’s Day flowers were beautiful and delivered right on time. After sales service email confirming delivery was thoughtfully written too. I live overseas and found the prices to be very good compared to other florists.”

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Posted 6 years ago

“Perfect flowers, delivered on time and even got a text to say they'd be delivered within the hour. My mum loved them and was really pleased. And great customer service!”

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Posted 6 years ago

“Delivered on time and in perfect condition as usual”

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Posted 6 years ago

“Good choice of flowers & easy to order. Fast delivery.”

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Posted 6 years ago

“Beautiful”

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Posted 6 years ago

“Great service and very good value for money without comprising quality.”

Serenata Flowers 5 star review on 12th March 2018

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Posted 6 years ago

“Good communication about when flowers would be delivered and they were delivered in good time. Lovely flowers. No complaints about Serenata Flowers thank you.”

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Posted 6 years ago

“Always beautiful flowers that last ages and delivered in excellent condition. Really good customer service when I had to cancel an order. Cannot fault Serenata!”

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Posted 6 years ago

“Absolutely beautiful Flowers lasted for 2 weeks. will definitely order again”

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Posted 6 years ago

“My mum was thrilled with her beautiful flowers!”

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Posted 6 years ago

“Sent as a gift to my mother, and she said they were fabulous and sent photos of the arrangement for me to see”

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Posted 6 years ago

“My mum said the flowers were beautiful. The mixture of colours complimented eachother and they were altogether a stunning bouquet”

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Posted 6 years ago

“Beautiful flowers. Delivered on time. Very happy. Thank you.”

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Posted 6 years ago

“The Mother's Day flowers arrived on the morning of Mothering Sunday S promised and looked beautiful. Mum sent me a text saying I was now her favourite child as she received such lovely flowers. The communication before and on the day was great. Great value and a reliable service.”

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Posted 6 years ago

“Ordered flowers late Saturday evening for delivery on mother’s day. My mother in law received them in perfect condition. Great service”

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Posted 6 years ago

“Three very happy mums / step-mums on Mother’s Day! Lovely flowers, all delivered on time, with great communication so we knew when it was happening 😊”

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Posted 6 years ago

“My mum loved her Mother's day bouquet.”

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Posted 6 years ago

“I confess, I haven’t seen the delivered flowers but my mother in law was thrilled with them. Ordered the day before Mother's Day, arrived as requested next day and very competitive prices. What’s not to like? Thank you Serenata Flowers.”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews