Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend is fighting cancer & it really cheered her up to get the flowers she said they are beautiful and the colours were lovely.”

Helpful Report

Posted 6 years ago

“Ordering was easy, prices competitive and the flowers arrived promptly and in good condition - the recipient was thrilled!”

Helpful Report

Posted 6 years ago

“no money "wasted" on delivery fee + consistently good quality”

Helpful Report

Posted 6 years ago

“They looked as beautiful as they did online. Arrived when they were supposed to. Very good value. Easy to order.”

Helpful Report

Posted 6 years ago

“A very slick service, kept up to date at all times and the recipient was very pleased.”

Helpful Report

Posted 6 years ago

“Good service kept informed at all times, very happ”

Helpful Report

Posted 6 years ago

“The communication about the progress of delivery was superb and written in an engaging way (unlike most other delivery notifications). Also, the end product was superb and good value.”

Helpful Report

Posted 6 years ago

“Excellent”

Helpful Report

Posted 6 years ago

“Everything I wanted was executed to the highest standard. I was informed of the process as it was in motion so I had no need to be curious.”

Helpful Report

Posted 6 years ago

“Ordered flowers for my sister 60th birthday she sent me pic saying she loved them”

Serenata Flowers 5 star review on 8th February 2018

Helpful Report

Posted 6 years ago

“I ordered them for my Aunts funeral to go on the coffin and they arrived in time and looked lovely.”

Helpful Report

Posted 6 years ago

“I have used Serenata on a number of occasions. The flowers are always good value for money, albeit sometimes are smaller than what you expect when looking at the advertised pictures, but they arrive fresh and within allotted time scale. This time I chose flowers that were on special offer and upgraded to the next size. A good move as they were very impressive.”

Helpful Report

Posted 6 years ago

“Service was first class could not have been better.”

Helpful Report

Posted 6 years ago

“Lovely flowers and chocolates delivered to a friend within 24 hours. Great service.”

Helpful Report

Posted 6 years ago

“Very efficient company”

Helpful Report

Posted 6 years ago

“They were delivered on time, beautifully wrapped for my Bestfriend! Definitely would recommend”

Helpful Report

Posted 6 years ago

“They kept me informed all the time about my sending of flowers, and in a very romantic and special way.”

Helpful Report

Posted 6 years ago

“Beautiful flowers, delivered to a rural place! Excellent value”

Helpful Report

Posted 6 years ago

“Great service and lovely flowers.”

Helpful Report

Posted 6 years ago

“Flowers were beautiful and arrived on time. Would definitely recommend.”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews