Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These flowers were sent to a friend who had just lost her husband. She was very touched with them”

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Posted 6 years ago

“Excellent quality with explicit instructions to maximise the look and longevity of the display”

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Posted 6 years ago

“very quick at responding excellent service and fantastic prices”

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Posted 6 years ago

“Great service, arrived the next morning.”

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Posted 6 years ago

“Easy to use website. Great selection. Love the fact that I receive notification of delivery. Recommend to everyone I know! Thank you”

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Posted 6 years ago

“Great service - very fast. My friend loved the flowers.”

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Posted 6 years ago

“Always lovely flowers and very reliable.”

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Posted 6 years ago

“Highly recommend well worth the money and delivery was very quick!!”

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Posted 6 years ago

“Lovely fresh flowers, nicely presented and arrived on time!”

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Posted 6 years ago

“Easy to place order,can track the order.Delivered on time and the flowers where lovely.Ordering from Australia you are never sure of a good service but Serenata Flowers always provide a first class service.”

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Posted 6 years ago

“Good service and I love the little messages you write when the flowers are being dispatched x”

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Posted 6 years ago

“Beautiful flowers delivered the very next day. Xx”

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Posted 6 years ago

“Thank you so much for delivering a lovely bouquet, just as I ordered and at a perfect time!”

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Posted 6 years ago

“These were sent after a loss in a family and they loved them”

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Posted 6 years ago

“Even though we made a mess of the order and In putting the wrong address you still managed to deliver mums flowers on her birthday! Well done to the team at Serenata Flowers we will defiantly be recommending you guys to our friends and family.”

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Posted 6 years ago

“They were for my sisters birthday and she loved them I saw them too and was very happy only they arrived a day late”

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Posted 6 years ago

“Excellent service. Good price . Beautiful flowers. Arrived on time. Thank you.”

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Posted 6 years ago

“Lovely service. Order was on time. I would order flowers again. You guys are so helpful. Thank you very much. Very very happy with the service you provide. God bless”

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Posted 6 years ago

“Always had the best from serenata.”

Serenata Flowers 5 star review on 8th July 2018

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Posted 6 years ago

“Excellence service...”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews