Login
Start Free Trial Are you a business?? Click Here

Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

These flowers were sent to a friend who had just lost her husband. She was very touched with them
Helpful Report
Posted 6 years ago
Excellent quality with explicit instructions to maximise the look and longevity of the display
Helpful Report
Posted 6 years ago
very quick at responding excellent service and fantastic prices
Helpful Report
Posted 6 years ago
Great service, arrived the next morning.
Helpful Report
Posted 6 years ago
Easy to use website. Great selection. Love the fact that I receive notification of delivery. Recommend to everyone I know! Thank you
Helpful Report
Posted 6 years ago
Great service - very fast. My friend loved the flowers.
Helpful Report
Posted 6 years ago
Always lovely flowers and very reliable.
Helpful Report
Posted 6 years ago
Highly recommend well worth the money and delivery was very quick!!
Helpful Report
Posted 6 years ago
Lovely fresh flowers, nicely presented and arrived on time!
Helpful Report
Posted 6 years ago
Easy to place order,can track the order.Delivered on time and the flowers where lovely.Ordering from Australia you are never sure of a good service but Serenata Flowers always provide a first class service.
Helpful Report
Posted 6 years ago
Good service and I love the little messages you write when the flowers are being dispatched x
Helpful Report
Posted 6 years ago
Beautiful flowers delivered the very next day. Xx
Helpful Report
Posted 6 years ago
Thank you so much for delivering a lovely bouquet, just as I ordered and at a perfect time!
Helpful Report
Posted 6 years ago
These were sent after a loss in a family and they loved them
Helpful Report
Posted 6 years ago
Even though we made a mess of the order and In putting the wrong address you still managed to deliver mums flowers on her birthday! Well done to the team at Serenata Flowers we will defiantly be recommending you guys to our friends and family.
Helpful Report
Posted 6 years ago
They were for my sisters birthday and she loved them I saw them too and was very happy only they arrived a day late
Helpful Report
Posted 6 years ago
Excellent service. Good price . Beautiful flowers. Arrived on time. Thank you.
Helpful Report
Posted 6 years ago
Lovely service. Order was on time. I would order flowers again. You guys are so helpful. Thank you very much. Very very happy with the service you provide. God bless
Helpful Report
Posted 6 years ago
Always had the best from serenata.
Serenata Flowers 5 star review on 8th July 2018
Helpful Report
Posted 6 years ago
Excellence service...
Helpful Report
Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews