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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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My Mum and Mother in law delighted with the flowers they were so fresh . Thank you for a fantastic service x
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Posted 6 years ago
Fab delivery on time so pleased
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Posted 6 years ago
Great quality and quick and reliable delivery
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Posted 6 years ago
Perfect for Mother’s Day gift. All so easy and mother thrilled. Thank you.
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Posted 6 years ago
Fantastic flowers delivered for Mother’s Day. My mum just loved them. Thank you
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Posted 6 years ago
Offered Sunday delivery when others did not. Nice flowers, delivered on time. Would recommend.
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Posted 6 years ago
Ordered two sets of flowers to be delivered on Mother's Day. Both arrived in good time and recipients were very pleased. I was notified both before and after delivering, including an hour long time slot for both which was very helpful. Reasonable price too so very pleased, thanks.
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Posted 6 years ago
The delivery was smooth it arrived early around 8:30am so mum woke up to her flowers. The bouquet was big, bright & had a good strong scent very happy as it made mum happy on mothers day. I would highly recommend Serenata flowers & I will use again So a very big Thank You for the great service and good quality flowers. A happy 1st time customer
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Posted 6 years ago
Delivered on Mothering Sunday. Such a beautiful bunch of flowers with many still in bud so should last a while and reasonably priced. My Mum was very happy. Thank you and I will definitely use Serenata Flowers again.
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Posted 6 years ago
Easy ordering, good delivery & recipient very pleased with flowers will definitely use again
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Posted 6 years ago
Beautiful flowers. Looked exactly as pictured. Delivered on time. I had one very happy Mum on Mother’s Day. Thank you Serenata!
Serenata Flowers 5 star review on 12th March 2018
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Posted 6 years ago
Super delivery, ordered Sat evening and still delivered on Sun for Mothers day! M&S or Waitrose were unable to do that! Will be using going forward!
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Posted 6 years ago
The flowers I ordered for my mother in law were absolutely lovely. She was over the moon. Thank you so much.
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Posted 6 years ago
Very easy to order online. Regular update on tracking and delivery. Very pleased with flowers, just as picture, bright and vibrant colours.
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Posted 6 years ago
I live overseas & was relying on the flowers to be perfect for my mum for Mother’s Day. She said they were stunning, beautifully & well packed & delivered on time. Thank you. Will use again. Oh yes & such a reasonable price
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Posted 6 years ago
THE FLOWERS I ORDERED ARRIVED ON TIME THE ARRANGEMENTS WERE AS THE PICTURES - BEAUTIFUL SERENTA HAVE A WONDERFUL RANGE FOR ALL OCCASIONS TO SUIT EVERYONE'S POCKET I WOULD HIGHLY RECOMMEND
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Posted 6 years ago
Very happy with the flowers that arrived thanks
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Posted 6 years ago
Very easy to order, good communication regarding delivery and my mum loved the flowers when they arrived. :-)
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Posted 6 years ago
Excellent prompt service. Flowers were in great condition and my mum was very pleased. Thanks
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Posted 6 years ago
Cheaper than competitors and the recipient was very pleased with flowers.
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews