Login
Start Free Trial Are you a business?? Click Here

Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

My sister and brother in law are delighted with their flowers. I was most impressed by your efficiency, very prompt service and in keeping me informed throughout the day. Thank you very much.
Helpful Report
Posted 6 years ago
Made my wife happy !!! Not often she gets surprises. But this one was lovely. So I feel chuffed with my choice. Thank you.
Helpful Report
Posted 6 years ago
Excellent service and very good value for money.
Helpful Report
Posted 6 years ago
My sister in law was delighted with this bouquet (Aztec Sun) and loved the colours.
Helpful Report
Posted 6 years ago
Excellent fresh flowers well packed and delivered on time.
Helpful Report
Posted 6 years ago
Unfortunately had to cancel my order but no problems with getting a refund. very polite and professional service thank you.
Helpful Report
Posted 6 years ago
Prompt and efficient service.
Helpful Report
Posted 6 years ago
Effortless ordering good accurate displays
Helpful Report
Posted 6 years ago
Beautiful flowers ...definitely I will buy again from you .This was a gift and she enjoyed the flowers. Thanks
Helpful Report
Posted 6 years ago
We were very impressed with the service and prompt replies and information of the status, also the amusing emails.
Helpful Report
Posted 6 years ago
A birthday gift for my daughter. She said the flowers are beautiful and the chocolates yummy. Very happy with your service and delivery. Many thanks, will definitely order from you again
Helpful Report
Posted 6 years ago
delivered on time in excellent condition
Helpful Report
Posted 6 years ago
Beautiful display and delivered on the day very easy to order from Australia to England
Helpful Report
Posted 6 years ago
Excellent quality flowers and bottle of bubbles delivered to my niece in her birthday. Flowers stunning. Easy to order.
Helpful Report
Posted 6 years ago
I ordered the Bali Hai bouquet for my Sister-in-law's birthday she said they were gorgeous. A little bit different to the more traditional bouquets, a little bit exotic and very pretty.
Helpful Report
Posted 6 years ago
Excellent service, haven't used Serenata flowers before but will do so in the future!! Such good value.
Helpful Report
Posted 6 years ago
Site easy to use and excellent service - Flowers beautiful
Helpful Report
Posted 6 years ago
Luxury roses were actually luxury, really impressive. afternoon delivery took place at 12.01........... good timing.
Helpful Report
Posted 6 years ago
Able to order a qute short notice. Cheaper than interflora. Recipient was delighted with the flowers and the delivery driver bought her a bar of chocolate when he realised it was her birthday - excellent value and service
Helpful Report
Posted 6 years ago
Fantastic service, quick delivery and they keep you informed.
Helpful Report
Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews