Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had flowers delivered to gran for her birthday and christmas, she told me both bunches of flowers were beautiful.”

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Posted 6 years ago

“Your flowers made someone’s week! Someone who had already made my day.”

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Posted 6 years ago

“Prompt delivery, beautiful choice of bouquets (I haven't used the gift products), kept up-to-date with delivery process and flowers of a good quality upon delivery. The price is also extremely good!”

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Posted 6 years ago

“Last minute birthday flowers and chocolate order made 8.30pm on Sunday evening my friend received them by 11.30am!! Thanku soo much”

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Posted 6 years ago

“Amazing really good”

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Posted 6 years ago

“Lovely display and a beautiful selection of blooms. Thank you”

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Posted 6 years ago

“Recipient delighted with beautifully presented flowers. Delivery was on time. Tracking updates appreciated.”

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Posted 6 years ago

“Have used previously with good experience. Recipient very happy with them. Great to be kept informed re: delivery. Will use again.”

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Posted 6 years ago

“It's the first time l have used this company and am very impressed. Easy website, flowers arrived on time and are apparently stunning. Liked the fact l was emailed when they were dispatched and also once they had been delivered. Will definitely be using this company again.”

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Posted 6 years ago

“They delivered beautiful flowers but their selection of cards could be improved.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“very clear ordering and following up process, good choice of flowers”

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Posted 6 years ago

“Clear details on website made ordering simple and flowers delivered on time. Arrangement also as described and beautiful.”

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Posted 6 years ago

“I’m happy because my 90 year old Auntie absolutely loved them.”

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Posted 6 years ago

“Delivered on time, with regular updates, and recipient very happy with delivery! Good Quality and price.”

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Posted 6 years ago

“Did exactly as requested no fuss”

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Posted 6 years ago

“Easy to use website & ordering process. Speedy & efficient service and the recipient was so pleased with her flowers. Beautiful and great value for money Would certainly recommend this company to people because I am very happy with their service :0)”

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Posted 6 years ago

“Good selection of flowers at reasonable prices. Order arrived on time and recipient was very pleased and said flowers were very fresh and beautifully presented. Conformation emails sent to me were prompt. Would highly recommend.”

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Posted 6 years ago

“The recipient of the flowers received them when stated and said that they were lovely. Very easy process and some lovely selections to choose from at great value. Used Serenata Flowers previously for my mother in law's birthday. This is the second time have used them and very pleased with the outcome again.”

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Posted 6 years ago

“My girlfriend was very pleased with the quality of the flowers. Money well spent!”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews