Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great flowers, great service, great price”

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Posted 6 years ago

“Recipient received flowers on correct day and I'm told they were lovely.”

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Posted 6 years ago

“Very happy excellent flier display my partner was over the moon”

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Posted 6 years ago

“Gorgeous flowers . Quick delivery .”

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Posted 6 years ago

“My partner was very happy with her bouquet and I will definitely use them again”

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Posted 6 years ago

“Excellent quality flowers at a reasonable price. Quick and efficient service.”

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Posted 6 years ago

“Painless ordering system Beautiful flower arrangements Hassle free delivery system delivered when specified Recipients happy with the products What more could you want?”

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Posted 6 years ago

“Great price. Lovely flowers.”

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Posted 6 years ago

“Nice Quality delivered on time on the busiest day of the year. Good attention to detail.”

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Posted 6 years ago

“this is the First time i have used this company so did not know what to expect but the flowers arrived very carefully packed and were lovely i will be using them again”

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Posted 6 years ago

“My girlfriend was overwelmed with the roses I ordered,she had tiers of joy.She also loved your little booklet on how to look after them,nice touch.I will keep you posted on how long they last.Big thanks great service and will order again.”

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Posted 6 years ago

“Perfect. Happy recipient”

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Posted 6 years ago

“good service. kept me informed . good value when go for special offers.”

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Posted 6 years ago

“Excellent service, great people and easy system to navigate round”

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Posted 6 years ago

“They notified me of expected delivery and actual delivery. My friend was thrilled with the plant and the photo looked lovely. Thanks.”

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Posted 6 years ago

“Easy online ordering and 7 day per week delivery”

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Posted 6 years ago

“Great service and accommodating”

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Posted 6 years ago

“Fantastic service so easy to use, keeping me informed at all time couldn’t ask for more.”

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Posted 6 years ago

“Great service. Efficient and well informed.”

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Posted 6 years ago

“Fast delivery and on time. Great service . Ordered at 6 o clock on the 13th and delivered by 1130 on 14th brilliant”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews