Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased. Great quality beautifully arranged.”

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Posted 6 years ago

“Lovely flowers made my sister in laws day.”

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Posted 6 years ago

“Intime delivery Very happy giftet Great flowers”

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Posted 6 years ago

“Kept informed all the way. Arrived on time and looked lovely. Used twice and will definitely use again”

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Posted 6 years ago

“First class service, kept fully informed, would be happy to use again and recommend.”

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Posted 6 years ago

“Beautiful bouquet delivered on time with a lovely card teddy and balloon”

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Posted 6 years ago

“The ease of ordering from an organised website but what made it special was the updates on delivery and the personal touch of using names it made the whole experience a pleasant one. My sister who received the gift says they are beautiful too. Thank you”

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Posted 6 years ago

“Easy to order, good e-mail communication. Arrived on time.”

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Posted 6 years ago

“The flowers were beautiful. Very fresh - they were delivered on Saturday and some of the buds are just starting to bloom. Very happy and would definitely use Serenata Florist again.”

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Posted 6 years ago

“On Tim for delivery and excellent product”

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Posted 6 years ago

“First class service. My friend loved the orchids and was most impressed with delivery on the day requested. Many thanks”

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Posted 6 years ago

“They're were lovely and very much appreciated by the receiver.”

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Posted 6 years ago

“Quick and easy to order - flowers of good quality.”

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Posted 6 years ago

“I ordered flowers for my sister's 70th birthday. Ordering was simple and the flowers were delivered on time as promised. Will definitely use you again. Annette Ruckwood”

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Posted 6 years ago

“Great flowers, promptly delivered and recipient very pleased.”

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Posted 6 years ago

“Really good service, quick, reliable and easy.”

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Posted 6 years ago

“Beautiful flowers,delivered when stated.”

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Posted 6 years ago

“Delivered on time. Person very happy with them. Great. Thank you.”

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Posted 6 years ago

“Arrived when promised on possibly the busiest flower day of the year. Wife well chuffed with the quality. Many thanks”

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Posted 6 years ago

“By having beautiful flowers and also other things you can order for the one who has his birthday. Delivery is as promised.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews