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Serenata Flowers Reviews

3.4 Rating 5,939 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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Wendy
Verified Reviewer
“The flowers were fresh, smelt beautiful and looked amazing would definately buy from here again”
Helpful Report
Posted 7 years ago
Leah
Unverified Reviewer
“Easy to order online from a US company to deliver to the UK. Great e-mails on delivery status. Thank you!”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Easy to order and prompt delivery- mother in law very pleased with colours. Thank you!”
Helpful Report
Posted 7 years ago
Mandy
Verified Reviewer
“so happy, can't fault them! service quick easy and on time from ordering to delivery! I was kept fully updated.”
Helpful Report
Posted 7 years ago
Stacey
Verified Reviewer
“I sent flowers to a customer who had recently suffered a loss of a family member and they were delivered quickly with no issues and for a reasonable price. Very happy with the service and will definitely use again in the future. Thank you”
Helpful Report
Posted 7 years ago
David
Verified Reviewer
“Information on progress of order and delivery were excellent”
Helpful Report
Posted 7 years ago
Harry Jones
Verified Reviewer
“Ordered the flowers for my daughter, they were fresh and lovely, just like Rhian! She was well pleased with them and said, "I love them"! Delivery was prompt and flowers were very competitively priced:) Well done to Serenata Flowers.”
Helpful Report
Posted 7 years ago
Mark Lester
Unverified Reviewer
“Easy to place an order online. My girlfriend was very impressed with here bouquet of flowers which were delivered to her work on the time slot I wanted. Great communication with serenata flowers also. Will definitely be using these people again. Highly recommend by me.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Fantastic bunch of flowers, perfectly gift wrapped and delivered on time!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Flowers were delivered on time and my sister was delighted with the selection and quality. She said it had a lovely card too”
Helpful Report
Posted 7 years ago
Liz
Unverified Reviewer
“Beautiful flowers speedy delivery would buy from you again”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Value for money deliv red on time and kept me informed”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“First time user. Recipient delighted with the flowers that arrived. The delivery was made as promised. Would definitely use the service again. :-)”
Helpful Report
Posted 7 years ago
Gef.
Verified Reviewer
“Quick and easy to order, very good quality delivery. Many thanks!”
Helpful Report
Posted 7 years ago
John McPherson
Unverified Reviewer
“Delivery as requested. Quality exceeded expectations. Will use Serenata Flowers again (and again)!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Great choice of flowers, bouquets etc at very reasonable prices. Very easy to place the order. An update as to when the delivery is made really helps. Will continue to use this company and will recommend to all.”
Helpful Report
Posted 7 years ago
Lynne
Unverified Reviewer
“I didn't see the bouquet, but my friend said the flowers were really beautiful when she received them.”
Helpful Report
Posted 7 years ago
Peter
Verified Reviewer
“Delivery made at a good time, the flowers were well appreciated”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“My friend was so happy with her flowers. The company was fantastic, cheeper that the main online retailer with far better reviews. I would happily recommend Serenata.”
Serenata Flowers 5 star review on 17th August 2017
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“arrived on time and recipient delighted”
Helpful Report
Posted 7 years ago
Serenata Flowers is rated 3.4 based on 5,939 reviews
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