Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,953 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 28th December 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers on Sunday for my friends birthday they were delivered promptly nextday. Flowers look exactly as the do on your online picture. I will definitely be using Serenta again. Thank you flowers are beautiful.”

Serenata Flowers 5 star review on 14th February 2018

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Posted 6 years ago

“Ordered on Sunday and delivered as promised on Monday.oredering was easy and hassle free.would use again.”

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Posted 6 years ago

“They made my mother happy..which of course makes me happy. They were fresh and beautiful and smelled good. There are so many arrangements and now that I have a site I will be sending her flowers all the time.”

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Posted 6 years ago

“I live in the US..my mother is in mungrisdale. I am so happy I found this site! I will be using it often. The flowers were beautiful and she says they smelled so good and were so fresh. The service was exemplary..I cannot say enough good things...”

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Posted 6 years ago

“Fantastic Service. Kept updated all of the time”

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Posted 6 years ago

“Speedy and prompt service”

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Posted 6 years ago

“Super fast delivery and great value for flowers”

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Posted 6 years ago

“My daughter is studying abroad this semester. I wanted to send her flowers. She received them by noon on the day I wanted them delivered. And they were absolutely beautiful! They brightened her day! Thank you very much!”

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Posted 6 years ago

“Easy on line site and good choice and price range. Delivered on time. Would definitely use again.”

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Posted 6 years ago

“Ordering was easy. The flowers were delivered the following day. I received notification of delivery. The recipient phoned me and was thrilled to receive the flowers which she said were beautiful. My experience with Serenata Flowers has been good and I would use them again.”

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Posted 6 years ago

“Great Blooms delivered on time as arranged many thanks”

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Posted 6 years ago

“Delivery wasn’t delivered in full. Flowers looked half dead. Poor quality, very disappointed. Not value for money.”

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Posted 6 years ago

“Great service, I ordered and they arrived the next day. My friend took a photo of the flowers and they looked beatific.”

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Posted 6 years ago

“I sent out 3 bouquets of red roses to different friends, all recently bereaved. I understand they were all impressed by the beauty and quality of the flowers, and the promptness of delivery. I will use Serenata Flowers again. Joyce Olson”

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Posted 6 years ago

“Unfortunately I needed to change the delivery date, and was told this was impossible. You said I could give an alternative address, but then couldn't guarantee that address, and lo and behold the flowers were delivered to an empty house at the original address. Your customer service is terrible. Five times I asked the same question which was never satisfactory answered. Very disappointed in your company, and will never use you again.”

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Posted 6 years ago

“I had never ordered flowers on line before and did not know this firm. My flowers were delivered promptly on a Sunday morning and gave great pleasure to the recipient. If I need to send flowers again I shall certainly use their efficient service.”

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Posted 6 years ago

“It is only 3 days since they were dilivered and half the flowers are already wilting! Not good!”

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Posted 6 years ago

“I bought the flowers as a Gift for my Auntys birthday & she was highly delighted with them. They were delivered on the day I requested & I would highly recommend Serenata Flowers, I will use them again. Thank, you so much”

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Posted 6 years ago

“good value and delivered on sunday, family impressed by sympathy flower arrangement”

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Posted 6 years ago

“Wonderful service. Prompt delivery.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,953 reviews