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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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Anonymous
Verified Reviewer
“Excellent service and the recipient was very happy”
Helpful Report
Posted 6 years ago
Kathleen
Verified Reviewer
“You where brilliant, So easy to order and you kept me well informed from start to the finish , My friend was so pleased to receive her gift and also said it was very well wrapped ,I will defiantly be using your service very soon. Thank you”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Beautiful Flowers and on time delivery”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Easy to order, arrived on time and flowers fresh and beautiful.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“well they got me laid so 10/10!”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“I have ordered flowers online before and when received was very dissatisfied. Serenata fulfilled all of my expectations and delivered a beautiful arrangement. Kept in contact with me about the delivery and delivered in the time frame they said they would. To me this all was outstanding and I will be using them again!”
Helpful Report
Posted 6 years ago
Daria
Verified Reviewer
“Good rervice. I made order from russia to get delived in uk. My order was delivered on time . Excellent.”
Helpful Report
Posted 6 years ago
Graeme Nicholls
Verified Reviewer
“The delivery was bang on time by a very helpful courteous driver. The flowers were of an excellent mix.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Efficient and fabulous!”
Helpful Report
Posted 6 years ago
Emma
Verified Reviewer
“Wonderfully pleased with these! I sent my mother Marie Curie bouquet and, though I didn't see them myself, Mum was delighted. She told me they were the nicest flowers she's ever gotten. And delivered on the same day! Thank-you”
Helpful Report
Posted 6 years ago
Santiago
Unverified Reviewer
“The service was fast and the flowers arrived in a great condition. Also packaging was efficient and the roses have blossemed beautifully.”
Serenata Flowers 5 star review on 20th February 2018
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Ordering was easy and quick. Flowers were delivered at time expected with message included. Receiver was very pleased with the combination and freshness of the flowers.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“They were easy to deal with, flowers were delivered on time, with no courier charge, and the recipient loved them. Thank you.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Excellent service, daughter in law very happy with the spring bouquet! Sent me a picture and were beautiful. Will definitely use again. Thank you!”
Helpful Report
Posted 6 years ago
Chris And Gill
Verified Reviewer
“Excellent communication all through the process. Very good website, easy to understand and complete.”
Helpful Report
Posted 6 years ago
Judith Darare_Musimanga
Unverified Reviewer
“Great service.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Overall great value and flowers came early on the day so pleased with that, however I chose the “be patient” option as we are in a house of flats but they were just dropped at the front of the building so anyone could have picked them up it was just fortunate that I happened to go down to check who had rung the doorbell.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“As usual the flowers arrived promptly and were well received”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Excellent service”
Helpful Report
Posted 6 years ago
Christiane Rompre
Unverified Reviewer
“Nice flowers delivered a good day. Thank you !”
Helpful Report
Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews
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