Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and the recipient was very happy”

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Posted 6 years ago

“You where brilliant, So easy to order and you kept me well informed from start to the finish , My friend was so pleased to receive her gift and also said it was very well wrapped ,I will defiantly be using your service very soon. Thank you”

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Posted 6 years ago

“Beautiful Flowers and on time delivery”

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Posted 6 years ago

“Easy to order, arrived on time and flowers fresh and beautiful.”

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Posted 6 years ago

“well they got me laid so 10/10!”

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Posted 6 years ago

“I have ordered flowers online before and when received was very dissatisfied. Serenata fulfilled all of my expectations and delivered a beautiful arrangement. Kept in contact with me about the delivery and delivered in the time frame they said they would. To me this all was outstanding and I will be using them again!”

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Posted 6 years ago

“Good rervice. I made order from russia to get delived in uk. My order was delivered on time . Excellent.”

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Posted 6 years ago

“The delivery was bang on time by a very helpful courteous driver. The flowers were of an excellent mix.”

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Posted 6 years ago

“Efficient and fabulous!”

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Posted 6 years ago

“Wonderfully pleased with these! I sent my mother Marie Curie bouquet and, though I didn't see them myself, Mum was delighted. She told me they were the nicest flowers she's ever gotten. And delivered on the same day! Thank-you”

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Posted 6 years ago

“The service was fast and the flowers arrived in a great condition. Also packaging was efficient and the roses have blossemed beautifully.”

Serenata Flowers 5 star review on 20th February 2018

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Posted 6 years ago

“Ordering was easy and quick. Flowers were delivered at time expected with message included. Receiver was very pleased with the combination and freshness of the flowers.”

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Posted 6 years ago

“They were easy to deal with, flowers were delivered on time, with no courier charge, and the recipient loved them. Thank you.”

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Posted 6 years ago

“Excellent service, daughter in law very happy with the spring bouquet! Sent me a picture and were beautiful. Will definitely use again. Thank you!”

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Posted 6 years ago

“Excellent communication all through the process. Very good website, easy to understand and complete.”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

“Overall great value and flowers came early on the day so pleased with that, however I chose the “be patient” option as we are in a house of flats but they were just dropped at the front of the building so anyone could have picked them up it was just fortunate that I happened to go down to check who had rung the doorbell.”

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Posted 6 years ago

“As usual the flowers arrived promptly and were well received”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Nice flowers delivered a good day. Thank you !”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews