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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Good choices of flowers, easy to use on-line, flowers arrived when supposed to and were really gorgeous...............will totally recommend Serenata flowers to anyone.
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Posted 6 years ago
Excellent service and stunning flowers organised from the other side of the world NZ thankyou
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Posted 6 years ago
The flowers were amazing, all in bud, now beginning to open. Very good value.
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Posted 6 years ago
Excellent service and delivery thank you.
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Posted 6 years ago
My Sister was over the moon with her flowers for her Birthday. Thank you
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Posted 6 years ago
The order was delivered quickly and I love the cheery tone of the notification emails. My aunt really likes the flowers, akthiugh I haven't seen them myself.
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Posted 6 years ago
The service from the company was exceptional and the tribute I was told was beautiful the perfume from the wreath filled the church. Thank you
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Posted 6 years ago
arrived on time also beautiful flowers.
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Posted 6 years ago
my wife loved them and they was well packaged thank you we will be back
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Posted 6 years ago
Happy Mum!!
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Posted 6 years ago
Beautiful, Perfect.
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Posted 6 years ago
Very good selection and competitively priced, easy ordering process and free delivery will definitely use Serenata Flowers again.
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Posted 6 years ago
Communication was great and everything went smoothly!!
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Posted 6 years ago
I found the ordering on line very easy and the flowers were delivered on time and were beautiful. I have used Serenata before and would certainly use again. I was kept up to date with delivery details also. Very good service.
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Posted 6 years ago
I have received lots of flowers from yourselves and flowers were beautiful. I got flowers yesterday and were very poor, the first ever. Usually very delighted but a bit disappointed this time.
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Posted 6 years ago
The staff at my father's retirement home were delighted with the flowers, and particularly enjoyed the funny card we chose. Delivery was prompt and communication was friendly, witty and timely.
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Posted 6 years ago
The delivery happens when it's meant to. The flower arrangements and quality have consistently lived up to the expectations from the pictures. This is my third purchase.
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Posted 6 years ago
web site easy to use,prompt service and delivery of items and kept well informed of proceedings
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Posted 6 years ago
The beautiful red roses I ordered for my daughter after her op were stunning she sent me a photo .This is the first time I've used Setenata I shall be using them again .My daughter uses them for Mothers day I've always been very impressed. THANK YOU SETENATA .
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Posted 6 years ago
You delivered on time on the day in Scotland a beautiful basket full of cheeses to my sister for her birthday Amazing service Amazing value Amazing product One very happy sister and one very happy brother will use you again
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews