Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choices of flowers, easy to use on-line, flowers arrived when supposed to and were really gorgeous...............will totally recommend Serenata flowers to anyone.”

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Posted 6 years ago

“Excellent service and stunning flowers organised from the other side of the world NZ thankyou”

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Posted 6 years ago

“The flowers were amazing, all in bud, now beginning to open. Very good value.”

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Posted 6 years ago

“Excellent service and delivery thank you.”

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Posted 6 years ago

“My Sister was over the moon with her flowers for her Birthday. Thank you”

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Posted 6 years ago

“The order was delivered quickly and I love the cheery tone of the notification emails. My aunt really likes the flowers, akthiugh I haven't seen them myself.”

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Posted 6 years ago

“The service from the company was exceptional and the tribute I was told was beautiful the perfume from the wreath filled the church. Thank you”

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Posted 6 years ago

“arrived on time also beautiful flowers.”

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Posted 6 years ago

“my wife loved them and they was well packaged thank you we will be back”

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Posted 6 years ago

“Happy Mum!!”

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Posted 6 years ago

“Beautiful, Perfect.”

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Posted 6 years ago

“Very good selection and competitively priced, easy ordering process and free delivery will definitely use Serenata Flowers again.”

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Posted 6 years ago

“Communication was great and everything went smoothly!!”

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Posted 6 years ago

“I found the ordering on line very easy and the flowers were delivered on time and were beautiful. I have used Serenata before and would certainly use again. I was kept up to date with delivery details also. Very good service.”

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Posted 6 years ago

“I have received lots of flowers from yourselves and flowers were beautiful. I got flowers yesterday and were very poor, the first ever. Usually very delighted but a bit disappointed this time.”

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Posted 6 years ago

“The staff at my father's retirement home were delighted with the flowers, and particularly enjoyed the funny card we chose. Delivery was prompt and communication was friendly, witty and timely.”

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Posted 6 years ago

“The delivery happens when it's meant to. The flower arrangements and quality have consistently lived up to the expectations from the pictures. This is my third purchase.”

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Posted 6 years ago

“web site easy to use,prompt service and delivery of items and kept well informed of proceedings”

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Posted 6 years ago

“The beautiful red roses I ordered for my daughter after her op were stunning she sent me a photo .This is the first time I've used Setenata I shall be using them again .My daughter uses them for Mothers day I've always been very impressed. THANK YOU SETENATA .”

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Posted 6 years ago

“You delivered on time on the day in Scotland a beautiful basket full of cheeses to my sister for her birthday Amazing service Amazing value Amazing product One very happy sister and one very happy brother will use you again”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews