Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoyed the email updates. And the receiver was happy with the flowers so cannot fault the service. Is cheaper than other main brands but would like to see a reward based system to reduce the price sometimes. 9/10 Will use again.”

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Posted 6 years ago

“Great flowers, speedy delivery”

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Posted 6 years ago

“Great flowers according to my wife (I was away) Delivery was spot on and cost of flowers very reasonable”

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Posted 6 years ago

“Just what I wanted and delivered as promised. I will be using Serenata again !”

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Posted 6 years ago

“Beautiful flowers, great service and delivery.. Thank you”

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Posted 6 years ago

“1 St class service. Wife was delighted with the quality. Thank you so much.”

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Posted 6 years ago

“On time delivery and flowers looks like the picture shown and the recipient was happy too!!”

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Posted 6 years ago

“Excellent quality and price”

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Posted 6 years ago

“Excelent service! Flowers looked gorgeous. Very pleased, definitely recommend. Thank you”

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Posted 6 years ago

“Excellent, prompt delivery. Flowers reasonably priced, carefully packaged and good quality. Highly recommended.”

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Posted 6 years ago

“Items delivered without damage and on time. Great service, would use again.”

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Posted 6 years ago

“Very good reliable service”

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Posted 6 years ago

“I liked the choice of Valentine gifts offered, the short notice that I was able to give and the updates on delivery. This was important as I couldn’t be there to present the flowers and chocolates in person. Also like the fact that my girlfriend loved the gifts.”

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Posted 6 years ago

“I ordered the flowers from US, the flowers reached on time, beautiful message was sent to me stating that it has been delivered and flowers were in great condition. The process was smooth and flawless. Thank you very very much. You made my Valentine's day amazing.”

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Posted 6 years ago

“I was in Austria when I ordered some Flowers, they were delivered on time and in perfect condition. Thank you. Will do business again.”

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Posted 6 years ago

“Good service, nice flowers.”

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Posted 6 years ago

“Great service - next day delivery for Valentines when other providers could not do it. Great communication confirming when delivered, high quality and reasonable price. Will use Serenata Flowers again.”

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Posted 6 years ago

“Excellent service, I was kept up to date with delivery status and recipient was happy with flowers, will happily use Seranata Flowers services again”

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Posted 6 years ago

“Very happy will use again . When I can’t be arsed to go the the shops”

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Posted 6 years ago

“Very easy to order online with variety of choices quick and efficient service”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews