Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered at 9pm delivered to recipient by 9am following day. Excellent service. Beautiful flowers. Very happy!!”

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Posted 6 years ago

“Wasn’t sure how the flowers would look, but they are beautiful. Would order from Serenata again as delivered as expected.”

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Posted 6 years ago

“I ordered some flowers from Australia to be sent to my good friend in the uk, who had unfortunately lost her daughter in a car accident. They arrived promptly and on time, my friend was really pleased and sent me a photo, they looked lovely. Hopefully they gave her some comfort at this sad time.”

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Posted 6 years ago

“serenata flowers make me happy because whoever I send them to they say how lovely the flowers are.”

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Posted 6 years ago

“Beautiful flowers quick delivery.”

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Posted 6 years ago

“Ordered them for a neighbours funeral. Very pleased the basket display looked lovely and fresh although ordered to be at funeral directors the day before.”

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Posted 6 years ago

“By advising steps toward and eventual delivery as promised.”

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Posted 6 years ago

“By doing what you said”

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Posted 6 years ago

“My neighbour was thrilled with her special delivery. Will use again”

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Posted 6 years ago

“Flowers were wonderful. Very fast delivery.”

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Posted 6 years ago

“Excellent value. Kept me informed of progress. My friend was delighted with the flowers.”

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Posted 6 years ago

“The flowers were of a great quality and the delivery was on time.. made someone very happy”

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Posted 6 years ago

“These were flowers for my son and daughter as a present for their new baby. They adored the colour and said they were beautiful. The person who delivered them was apparently very pleasant. Many thanks for the lovely flowers and the on time delivery”

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Posted 6 years ago

“My recipient was very happy to received the flowers. Said the colours Were beautiful. Unfortunately l did not see them my self, but pleased l made someone happy. Thank You”

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Posted 6 years ago

“I sent them to my son and daughter to celebrate the birth of a new baby, they adored the flowers and said they were really beautiful, and the courir who delivered them was very friendly. Many thanks for making them so happy.”

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Posted 6 years ago

“My daughter was much surprised and felt very happy receiving the flowers on her birthday. We are miles away from her and I though sending flowers would be the best way to make her feel loved and special. Your services made this possible. Thank you.”

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Posted 6 years ago

“Flowers were for my mother-in-laws 80th - she said they were beautiful. Only ordered them on Monday but were delivered by Tuesday.”

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Posted 6 years ago

“The flowers are awesome quality, brilliant delivery and friendly service. Will be ordering from you again and will recommend you to all my friends and family.”

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Posted 6 years ago

“Good choice of flower arrangements. Speedy delivery! Absolutely delighted! !”

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Posted 6 years ago

“My sister had suffered a loss and your flowers helped brighten up her day”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews