“Unlike my previous dentist that changed to Private patients only, I don't feel that Serenity push for unneeded work. The staff are all lovely, professional and efficient. The recent redecoration is very smart, nice and bright.”
“I have been attending this practice since 1996, that is pre Brett. As someone who has had a fear of dentists for years (school dentist), I am now totally relaxed during my appointment. Marie is the very best and nicest hygienist I have ever met, so gentle and thorough. Thank you to all the staff at Serenity.”
“dentists and staff are efficient, friendly and professional. Happy to oblige with dental treatment at short notice and waiting room times are kept to a minimum.”
“My new dentist seems very thorough with the check up.
Noneoof the dentists herewill do a scale and polish, even though it is supposed to be included in the NHS fee”
“We have been patients for over 23 years. All staff is always friendly and helpful. My favourite nurse Dawn holds my hand when I need a little courage. The new refurbishment looks great. We are happy there.”
“Don't want to sign me up and i am on the f waiting list since 2020 regarding my tooth ache alongside with my many infection and illness I have dealt with yet still they didn't prioritise me as an important client because I am not a paying one, I get health care free but I guess i am not as important they trying to get me to pay.
My full name and details are above if serenity dentist is unhappy about that post I really do not care take me off the waiting list I guess it has a history on there how long i have been on your waiting list and how many times I re applied.”
“Transferred to this Practice today .very welcoming and professional. I saw Virang Kumar who explained everything and put me at my ease .Unlike my previous surgery the appointment was not rushed and I was treated with kindness and respect.Karen at front of house was exceptional too .my faith has been restored many thanks for a good experience.
Sally Lindsay”
“I have just had an implant done, Brett and his team have been amazing; they have made sure I have known what is going to happen each step of the way. They are so friendly, kind, patient and understanding. Thank you.”
“Very good patient service special mention to Chris who kindly rearranged my appointment today and really put himself out as I had another appointment to attend so thank you so much”
“I hadn't been to the dentist for over five years, due to having a previous bad experience at another dental surgery. Eventually got the courage up and made an appointment to see Fiona, and from the moment I walked into the surgery I felt at ease, and all the staff were friendly and very professional. The treatment was explained to me clearly, with all the possible options. I received excellent treatment and I would recommend Fiona to everyone, after I had booked my next appointment, ( Don't want to recommend myself out of a brilliant dentist). Fiona has really given me my smile back, and restored my faith in dentists. Thank you Fiona. x”
“I transferred to Serenity recently having had very second rate treatment from my old dental practice in Andover. From the start I felt at ease and was given all the explanation and information needed for my prescribed course of treatment. I have just had the hygienist giving me an hour of thorough cleaning, polishing and giving advice as to how to maintain the health of my teeth and gums. I wish I had decided on moving to Serenity long before now!”
“Serenity always makes each visit personal to me. I’m not just another patient. It’s amazing how they remember the finer details about you. Always professional always efffient. Basically an amazing group of people who work hard to make you feel you are in safe hands.”
“Key Reasons
1) On Time. My appointment was for 0830 and it started banng on time
2) Brett and Kelly made very comfortable and I even got to choose my background music.. how cool is that!
3) Treatment was absolutely painless. They explained each step as we went along.
4) No after effects”
