Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

Write Your review

Tell us how Sewoong International made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order recieved as requested. Thanks for thre excellent service.”

Helpful Report

Posted 4 years ago

“Good work guys!”

Helpful Report

Posted 4 years ago

“Awesome product and service.”

Helpful Report

Posted 4 years ago

“Where is my stuff ordered three weeks ago and nothing.”

Helpful Report

Posted 4 years ago

“Fast and efficient service,product was as ordered”

Helpful Report

Posted 4 years ago

“The product ships from S Korea so it will take a very long time to arrive in the USA. It did arrive in good condition, but well past Christmas.”

Helpful Report

Posted 4 years ago

“I received the bicycle basket good quality but smaller than I expected”

Helpful Report

Posted 4 years ago

“Re Order No., 1710011149. No goods, no refund, no response to emails. I guess as 14 months has passed I'll have to give up. A huge risk dealing with this company. It's not a mistake I'll make again.”

Helpful Report

Posted 4 years ago

Sorry for that. According to the tracking information, your item was returned to us because of unmarked reason. We have tried to find the reason from EU custom office. But there were no reason. Anyway We will cover the order. We already removed all your detail data because we cannot keep details more than 3 months. Please contact to us. support@bicyclehero.com

Posted 4 years ago

“Arrived safely, correct order. Everything good. Thanks.”

Helpful Report

Posted 4 years ago

“Very good service. Thank you”

Helpful Report

Posted 4 years ago

“I never received my order. No Item and no Money!!”

Helpful Report

Posted 4 years ago

Sorry to delay the delivery. The replacement part was arrived at Amsterdam for EU custom clearance. We already claimed to the EU courier for custom clearance. As soon as they update it, we will notify by email again.

Posted 4 years ago

“Speedy delivery of hard to find item.”

Helpful Report

Posted 4 years ago

“Excellent !”

Helpful Report

Posted 4 years ago

“These are the best lights I've come accross, it's a shame Exposure don't make then with removable batteries anymore - it's so much more convenient to carry spare batteries, swap them out when needed and charge the flats at home. Delivery took quite a long time but Sewoong checked in with me to see if I'd recieved them and gave me updates on shipping progress. This kind of service makes a big difference.”

Helpful Report

Posted 4 years ago

“Well priced and delivered on time, perfect.”

Helpful Report

Posted 4 years ago

“Paid for the item and emailed twice to say I had not received it...I got no reply and am still waiting for the item to arrive....poor service”

Helpful Report

Posted 4 years ago

Your order was tried to deliver on 23th Dec. You were not at home. Please check your tracking. PARCEL 1710012*** order no 17100120*** value 9.89EUR weight 0.115kg description ABC code ABC91665683 shipping method APEX Tracked tracking number 846937934***** pickup/prealert date 11-12-2019 date created 13-12-2019 name Shaun **** name 2 postal code PA2 7NT country United Kingdom supplier Hermes UK TRACK & TRACE INFORMATION date status comment 23-12-2019 14:35:00 Delivery Attempted Courier to Re-attempt 23-12-2019 10:25:00 Out for Delivery Delivery 11:00 - 15:00 today 23-12-2019 09:53:00 Out for Delivery Out For Delivery 21-12-2019 03:50:00 In Transit Processed at Hermes Hub

Posted 4 years ago

“bonjour je n'ai toujours pas reçu mon mon article ? cordialement DM”

Helpful Report

Posted 4 years ago

“fast shipping. smooth transaction. item received in good condition. sizing abit small. recommended 1 size bigger.”

Helpful Report

Posted 4 years ago

“Ordered and received a Cinelli frame and Shimano brake levers and brake calipers, paid direct by card not PayPal. They have competitive prices on a lot of hard to get or otherwise unavailable things, with cheap or free delivery. The frame came from USA to Aus via Sth Korea in 5 weeks, very well packaged in original box. That was 2 weeks longer than advised, and communication response was slow, but updates were given after 2 days, and item was tracked with UPS. So very happy with what I ordered and received, having regard to the pricing and lack of availability elsewhere. Would use again provided I’m not in a hurry. The site is genuine with good if slow service, compared to CRC or Wiggle.”

Helpful Report

Posted 4 years ago

“I have not received my item yet”

Helpful Report

Posted 4 years ago

Sorry to delay the delivery. Your order was arrived at Sydney on 24th Dec. However all AU post delivery takes more than other season because of Fire. We will keep checking it with the courier. We will notify you again.

Posted 4 years ago

Sewoong International is rated 3.7 based on 1,330 reviews