Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Much quicker than the estimated delivery date. Very happy with the service”

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Posted 3 years ago

“quick and efficient”

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Posted 3 years ago

“Good pack for bike”

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Posted 3 years ago

“Like other customers - the time of arrival was very long and I thought that I lost my dosh. But having said all that, the business did provide the product as shown finally.”

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Posted 3 years ago

“product was shipped very fast and well protected .The prices are always low compared tp other outlets around the world. I Would recommend to everyone to shop here. Thank you”

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Posted 3 years ago

“Very very slow and communication is poor. I bought items that were all showing in stock. Part order arrives a month later”

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Posted 3 years ago

“Very quick delivery all the way to the U.K. would recommend.”

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Posted 3 years ago

“I have not received an order of 1 year before yet. The price will be already paid with a credit card. Correspondence is too severe!”

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Posted 3 years ago

“International orders and service was amazing. Got my part and happy with my order.. Thank you..”

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Posted 3 years ago

“Garbage shopping experience. They take your money and give no update after the receipt. For items that ships in "2-5 weeks" after that you try to email and get no responses its week nine and still no items or status update after request on week 6. I have escalated the this with paypal.”

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Posted 3 years ago

“I'm very pleased with the bike basket and the speed with which it arrived. Thank you Sewoong International.”

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Posted 3 years ago

“Good price and service”

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Posted 3 years ago

“I have now received my purchase, I found your service very good any questions were met with a prompt response, so I thank you for your very good service”

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Posted 3 years ago

“It took a long time to arrive. But it’s here. I love it. Thank you!”

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Posted 3 years ago

“Received my freehub yesterday. Almost 3 weeks after I ordered it (although Canadian Customs is very very slow). Exactly as I ordered, although I found their pricing higher than others (but they had it in stock).”

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Posted 3 years ago

“Genuine item arrived as advertised, fitted next day... job done.”

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Posted 3 years ago

“Great service, item delivered safe & sound.”

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Posted 3 years ago

“This company is a scam and you will receive nothing. Do not bother ordering. Be prepared to use a charge back since no refund will be issued. 100% trash!”

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Posted 3 years ago

“Awful. Still waiting. Ordered 25th November. Told arrive in 10 to 14 days. Feel very upset. I believe this is a scam. I have discussed with sister who is a lawyer and we are on the case Disgusting”

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Posted 3 years ago

“Item bought on Nov 26th with tracked courier but until today items still not shipped. I tried emailing support at least 4 - 5 times and none got replied. Very poor customer service. If you are unable to fulfil my order, please refund my money.”

Helpful Report

Posted 3 years ago

Sewoong International is rated 3.7 based on 1,330 reviews