Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

Write Your review

Tell us how Sewoong International made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, international delivery took a while.”

Helpful Report

Posted 5 years ago

“Good Seller! Thank You”

Helpful Report

Posted 5 years ago

“Impossible to get a satisfactory response from the company.ignore every email i send.ordered a stem 9 weeks ago payment was taken but no order received.i hinestly dont think it will arrive or i will have dffective communication with the company”

Helpful Report

Posted 5 years ago

“Received. Just what I ordered.”

Helpful Report

Posted 5 years ago

“Very good price and delivery for rare item.”

Helpful Report

Posted 5 years ago

“I have received them. Thank you!”

Helpful Report

Posted 5 years ago

“Good price, fast delivery and great communication - what more could you ask for!”

Helpful Report

Posted 5 years ago

“Good saddle. I'm used to a bit wider cut-out portion, with the same sized saddle, but 'll get used to this one.”

Helpful Report

Posted 5 years ago

“When researching the rear-view mirror wherein I was interested, I learned that this mirror was offered this company and a firm in Germany. I read the reviews and went ahead with the purchase. I received my mirrors (I bought two: one for each of my two bikes) in a reasonable amount of time. My first thought was "Great!" And then I found a problem: one of the mirror kits was missing the handlebar inner brace. I have contacted Sewoong International twice asking for a replacement: and have twice been ignored. So does a company which sells a commodity receive a 5 star rating for ignoring their customer? In my opinion, no. To me a 3 star rating would suggest that they at least tried to remedy the issue. That did not happen. In summary: Delivery was Good: price was good: customer service is lacking. I did ask twice for a replacement part that is a principal component of each mirror kit. Two stars.”

Helpful Report

Posted 5 years ago

“The product was delivered and in perfect condition ! Thank you”

Helpful Report

Posted 5 years ago

“Exact Shimano part I needed. Great customer experience.”

Helpful Report

Posted 5 years ago

“Got exactly what I ordered on time , Excellent.”

Helpful Report

Posted 5 years ago

“Even with getting the product from Europe and the shipping to the US, it got here. A little slow but SI came through as it is difficult to obtain these handlebars in California...so, a job well done! Love these bars, thankyou.”

Helpful Report

Posted 5 years ago

“Surprisingly fast delivery and exactly what I ordered. Very impressed and will happily deal with again.”

Helpful Report

Posted 5 years ago

“No problem I have received thé helmet,you are very good.”

Helpful Report

Posted 5 years ago

“The product was excellent quality and well packaged, just need to email your customers once purchase is confirmed and explain what is happening with the shipment, but apart from that, thanks alot.”

Helpful Report

Posted 5 years ago

“Professional”

Helpful Report

Posted 5 years ago

“Terrible. Don't even consider buying from them. Two months and no sign of my package. Nothing but excuses. Bicyclehero is a scam, not a real business. Have put in complaint with PayPal resolution centre.”

Helpful Report

Posted 5 years ago

“Delivered within projected timeframe (25 working days). No issues with customs. Shipment tracking was very sophisticated, but eventually possible. Would order again.”

Helpful Report

Posted 5 years ago

“Still no product and cannot track the item and no response to my last email request for information”

Helpful Report

Posted 5 years ago

Sewoong International is rated 3.7 based on 1,330 reviews