Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my package within a reasonable time and I'm very satisfied.”

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Posted 7 months ago

“After ordering my purchase I found a month later that the order had gone missing. However with out any delay you immediately reordered and within the following month my purchase arrived. I'm Happy with my purchase”

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Posted 7 months ago

“I paid an extra $40.00 for express courier shipping stated 5-7 days. Part came from Korea and took 18 days. I expected the part in a week. The part was what I expected but shipping just takes too long. I my training rides on my my competition rig as a result.”

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Posted 8 months ago

“Received the TREK bottom bracket replacement exactly on the date promised, hopefully this solution is the answer to a creaking poorly designed TREK bottom bracket!”

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Posted 8 months ago

“International order came on time, and arrived in good condition.”

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Posted 9 months ago

“Very prompt and good communication- would be happy to use again”

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Posted 9 months ago

“It 18 days to receive my order but it was good in the end I understand that there is problems with the postal services”

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Posted 9 months ago

“Happy with my order”

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Posted 9 months ago

“Arrived on time as promised 🙌”

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Posted 9 months ago

“looks ok, didn't use it yet”

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Posted 9 months ago

“Busch and muller light arrived on time and works great, good price as well thanks”

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Posted 9 months ago

“Very Fast service, as described. Perfect fit.”

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Posted 10 months ago

“A great solution to a creaking TREK bottom bracket!”

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Posted 10 months ago

“Received my BB90 Token bottom bracket quickly. Works perfectly!”

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Posted 10 months ago

“GOODS ARRIVED ON TIME AND IN PERFECT CONDITION .”

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Posted 11 months ago

“Very very bad experience with this Cie. Purchased a SUNRACE cassette. After 3 weeks without news (order underway) I contacted the helpdesk to discover they did not take account my order. Cost me over 30€ the shipment. I ve never received the item. Seems to be delivered according the tracking (where ?). The customer support center is useless: never an answer. Close the ticket ASAP open another one. I was not reimbursed. I do not recommand.”

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Posted 11 months ago

“My item was delivered promptly and in perfect condition”

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Posted 1 year ago

“I ordered TWO Giro Aether Fit System Replacement for my Giro helmet. My credit card was charged for 2 but I only received one. Contacted Help Desk and a ticket was opened. The ticket was closed without any contact regarding the resolution outcome. I have all transaction details regarding my order. At this time I cannot recommend this company.”

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Posted 1 year ago

“Ordered BMC ICS - ICS 2 spacers, for days kept giving me the run around on the post office was closed - holiday and i was ok with this. They told me 2x after that they would provide me the tracking in 24 hours which they did not. If you are going to purchase from them, make sure you use paypal, i did. I inform paypal about gettting the run around on my order and showed them the correspondence via email and i received a full refund.”

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Posted 1 year ago

“Piad £10 delivery fro £6 item because it was in stock. 3 weeks later it still hasn't arrived and is 'processing'. meither the support email address or message forma ctually go anywhere so can't contact. I wish I'd read other reviews before using this useless site.”

Helpful Report

Posted 1 year ago

Sewoong International is rated 3.7 based on 1,330 reviews