Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order it’s in Milan arrived and not in Berlin where I live. I can’t talk with the delivery company (B2C Europe). I’m not so happy ‘cause my girlfriend doesn’t get her present for Xmas...”

Helpful Report

Posted 6 years ago

“Hi sorry but still don't receipt the package”

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Posted 6 years ago

“Order processed and delivered as communicated”

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Posted 6 years ago

“By delivering the goods, as requested. But the shenanigans with the color was ridiculous. Trying to sell the overstocked product as if the requested one was not available is dishonest. cheers alanj”

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Posted 6 years ago

“I've been using Maxxis Xenith Hors Categorie tires for years, originally 20 mm, now 23 mm, and they've become difficult to find in the US. I was happy to find them here; delivery time was acceptable for an international parcel and the tires arrived in perfect condition, exactly as described online. Happy customer.”

Helpful Report

Posted 6 years ago

“The product was only acceptable. The tightening screw was stripped, but fortunately I still had the screw from the part I was replacing, and could use that. Otherwise, I would have had to return the product.”

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Posted 6 years ago

“5 items ordered. 2 received 2-3 weeks after ordered. 2 other items were subsequently canceled by the company as they did not have in stock after I inquired regarding the status of the remainder of the order. Remaining item has still not arrived after 2 months. No response to my last 2 emails to them. Previous responses were in poor English to the point that I don’t think they understood my requests. USA office is a joke as there is no way to contact them there. My order is now in dispute with PayPal. Stay away from this company!!!”

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Posted 6 years ago

“Took a while to come but I was expecting that, and the equivalent product is so much cheaper than in the UK.”

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Posted 6 years ago

“Lying, unresponsive garbage customer service. Stay away. Seewong Int'l is bound for failure.”

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Posted 6 years ago

“Didn’t receive the ordered items, lost $230 and customer support was contacted after 6 weeks and said they would look into it and now customer support won’t reply to any of my emails. Looks like a scam....”

Sewoong International 1 star review on 14th December 2017

Helpful Report

Posted 6 years ago

“Finally I got the item. I paid for fast delivery, but it took about two months”

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Posted 6 years ago

“Problem-free transaction!”

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Posted 6 years ago

“The international shipping was reasonably priced and quick.”

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Posted 6 years ago

“Received today but one bell was faulty I replaced batteries but still won’t work disappointed as I wanted them for Christmas presents Cheers Kathy North”

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Posted 6 years ago

“No package arrived and no sign of it coming either.”

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Posted 6 years ago

“I bought a light from them and the handlebar mount broke shortly after. When I emailed them I got a quick reply saying they would send a replacement. I've since emailed them three times in three weeks just asking for confirmation. Now they are totally unresponsive. Since the light is useless without the mount, I will return it for a refund. I will never order anything from them again. Worst customer service ever.”

Helpful Report

Posted 6 years ago

“Ordered two black items for a specific reason. Received a black and a WHITE item. Emailed "Support" twice . First email was replied to immediately with a promise to find a solution . Sent a second request for an update which has not been replied to. I request that the second black item be sent or refund the cost of item.”

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Posted 6 years ago

“Delivery was very fast. The produkt perfect.”

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Posted 6 years ago

“2 months before I received my delivery. The worst...”

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Posted 6 years ago

“Delivery time is long, but great price.”

Helpful Report

Posted 6 years ago

Sewoong International is rated 3.7 based on 1,330 reviews