Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

Write Your review

Tell us how Sewoong International made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived as promised and exactly what I ordered. Thank you”

Helpful Report

Posted 6 years ago

“goods received”

Helpful Report

Posted 6 years ago

“Waited for a very long time for the CamelBak. Believed the parcel was lost along the way, when I made a complaint to BicycleHero, they immediately resent a replacement and I finally received the CamelBak. Good product. As the company takes their responsibility to their very seriously, I still give them a "very good" even though it was very delayed.”

Helpful Report

Posted 6 years ago

“I ordered a ten-pack of chamois cream but only received 9 packs. After I wrote to them, they immediately issued me a 20% refund. Great service. Thanks!”

Helpful Report

Posted 6 years ago

“Excellent items. Very fast delivery and good comms - recommended”

Helpful Report

Posted 6 years ago

“I am very impressed with the prompt service offered by this server; I will be looking for further business from them.”

Helpful Report

Posted 6 years ago

“Brilliant site. Quick delivery. Thank you.”

Helpful Report

Posted 6 years ago

“I have been waiting over a month for my package to arrive and it still hasn't come yet if it is even coming.”

Helpful Report

Posted 6 years ago

“Great service from BicycleHero. Ordered a castelli top which I couldn't get in Europe. Arrived in 5 days. Very impressed. Thank you !”

Helpful Report

Posted 6 years ago

“The lights have arrived and work fine, thanks”

Helpful Report

Posted 6 years ago

“I Have placed an order over one month ago! i have not received the goods i have emailed on a number of times NO respond i got PAY Pal request a refund witch was refunded with in 1/2 hour.. NOT recommended.”

Helpful Report

Posted 6 years ago

“they send wrong item, and they want that i pay for shipping two times. never ever again!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 6 years ago

“Long and short of it this company is in an other country; there is NO one at the other end of the phone so all communications have to be by e-mail. ORDER at your own RISK Good thing I only had a small order and I only lost a little money, but I will continue to post as many reviews as possible. I ordered 2 Problem Solvers "Travel Agents w adj knob" in BLACK and received 1 item in SILVER. I contacted them as soon as I got the package. I received an e-mail quickly telling me that there would be a follow up. 3 weeks later no thing, i sent 2 other e-mails and no response, I asked for a return label and nothing. Basically I have an item that I can't use or return with no one to talk to”

Helpful Report

Posted 6 years ago

“Terrible! Took many weeks longer than the many weeks promised. They did not respond to enquires and when eventually the order arrived, it was incomplete. Look elsewhere.”

Helpful Report

Posted 6 years ago

“The SKS fender flaps or extra long fender flaps that I order fit perfectly and arrived on schedule. No worries folks! Bicycle Hero IS a hero, The price was right. The fit was right. The service was right.”

Helpful Report

Posted 6 years ago

“Item arrived by reasonably time table easy transaction filled accurately Just what was needed Thanks”

Helpful Report

Posted 6 years ago

“Hallo, until today i don`t get the order ( advanced software for tacx flux), i still wait for.. Please write me , how long i have to wait. Yours faithfully....”

Helpful Report

Posted 6 years ago

“I will never do business with this company again. I ordered a bicycle head light and tail light on September 5 with a stated delivery of 7 to 14 days they finally arrived on October 2. I tried to communicate with them on several occasions and it was very difficult or they were non responsive. Don't waste your time dealing with this company. Jim Snow”

Helpful Report

Posted 6 years ago

“Awesome service!”

Helpful Report

Posted 6 years ago

“Commandé 3 pneus PANARACER rigide, arrivé au bout de 20 jours pliés (les pneus a tringles rigides ne doivent pas être pliés), le suivi postale n'apparait pas en ligne, j'ai du envoyer plusieurs mails pour avoir un numéro de suivi. Personnellement, je déconseille.”

Helpful Report

Posted 6 years ago

Sewoong International is rated 3.7 based on 1,330 reviews