Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,337 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Order arrived as described, international shipping,”

Helpful Report

Posted 6 years ago

“Item received, thank you. Came as advised.”

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Posted 6 years ago

“Shipping delay to Australia due to one item needing to be sent over from US to Korea first. Once package was sent it arrived in a good amount of time with no issues.”

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Posted 6 years ago

“Very dissatisfied with the transaction. The item ordered was to ship to the United States. The company stated 7-14 working day delivery. It was nearly a month. When it arrived it came with a European power plug, which I can not use. They want me to purchase an adapter. I would not recommend doing business with this company. The customer service if very poor.”

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Posted 6 years ago

“I received my order. All was as expected. Thank You.”

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Posted 6 years ago

“Hi. Received the bag as per oder. Unfortunately i am very dissatisfied with the bag as i am strongly believe that this is not an original bag as advertised. Currently i owned 3 original AG osprey bag - atmos 65, aura 50 and mira 26. The one that purchased from your shop definitely has lower quality (the shoulder and waist pad) even the material is totally different. The size even smaller than my mira 26. I demand to have my money return and i will also return the bag to you as it is. This is very frustrating as i had asked you before purchased on its authethicity of the product. This is so unfair to mevbecause i had spent more that i should .. for the end result ..i get a fake bag. Please be responsible and return my money, otherwise neccesary action will be taken.”

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Posted 6 years ago

“My order was processed quickly and there were no problems with the delivered item. I picked the standard mail option as I didn't need it in a hurry. It turned out that tracking is a bit hit and miss with this option but it arrived ok. I will certainly look at using Bicycle Hero for future purchases.”

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Posted 6 years ago

“Goods arrived as promised and exactly what I ordered. Thank you”

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Posted 6 years ago

“goods received”

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Posted 6 years ago

“Waited for a very long time for the CamelBak. Believed the parcel was lost along the way, when I made a complaint to BicycleHero, they immediately resent a replacement and I finally received the CamelBak. Good product. As the company takes their responsibility to their very seriously, I still give them a "very good" even though it was very delayed.”

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Posted 6 years ago

“I ordered a ten-pack of chamois cream but only received 9 packs. After I wrote to them, they immediately issued me a 20% refund. Great service. Thanks!”

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Posted 6 years ago

“Excellent items. Very fast delivery and good comms - recommended”

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Posted 6 years ago

“I am very impressed with the prompt service offered by this server; I will be looking for further business from them.”

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Posted 6 years ago

“Brilliant site. Quick delivery. Thank you.”

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Posted 6 years ago

“I have been waiting over a month for my package to arrive and it still hasn't come yet if it is even coming.”

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Posted 6 years ago

“Great service from BicycleHero. Ordered a castelli top which I couldn't get in Europe. Arrived in 5 days. Very impressed. Thank you !”

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Posted 6 years ago

“The lights have arrived and work fine, thanks”

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Posted 6 years ago

“I Have placed an order over one month ago! i have not received the goods i have emailed on a number of times NO respond i got PAY Pal request a refund witch was refunded with in 1/2 hour.. NOT recommended.”

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Posted 6 years ago

“they send wrong item, and they want that i pay for shipping two times. never ever again!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 6 years ago

“Long and short of it this company is in an other country; there is NO one at the other end of the phone so all communications have to be by e-mail. ORDER at your own RISK Good thing I only had a small order and I only lost a little money, but I will continue to post as many reviews as possible. I ordered 2 Problem Solvers "Travel Agents w adj knob" in BLACK and received 1 item in SILVER. I contacted them as soon as I got the package. I received an e-mail quickly telling me that there would be a follow up. 3 weeks later no thing, i sent 2 other e-mails and no response, I asked for a return label and nothing. Basically I have an item that I can't use or return with no one to talk to”

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Posted 6 years ago

Sewoong International is rated 3.7 based on 1,337 reviews