Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,337 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“The Topeak Ridecase for iPhone 11 is excellent! Probably the best cycling phone mount out there!”

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Posted 4 years ago

“Nicht angekommen”

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Posted 4 years ago

Sorry to delay the delivery. Your order is in Amsterdam for EU custom clearance. Because of Corona, the process takes much longer than standard time frame. We will update the DHL tracking information soon.

Posted 4 years ago

“Liebes Team von bicycle heros, leider habe ich die Bestellung bisher noch nicht erhalten! Beste Grüße, Bernhard Caps”

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Posted 4 years ago

When you placed the order, you can see the app delivery time. It is still moving at the cargo. You can get it in a few days.

Posted 4 years ago

“The wrong item was sent to me. The packaging is also terrible.　This store do not accept replacement and admit mistakes. I have a terrible experience. This store should never be used.”

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Posted 4 years ago

Sorry for that. Unfortunately the item changed the package. However it is the same as you ordered. And we can accept the returning. Please send us the item to our return office in RMA form.

Posted 4 years ago

“Got my order as describe, fast shipment. Thank you!”

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Posted 4 years ago

“I have been very disappointed with your customer service. Please review my email trail. I contacted them probably 6 or so times and never had my questions answered. All I would receive back was a generic response telling me they would respond within 24 hours and I never heard back. Fortunately, the glasses came today and they are fine. Very poor customer service. It is as if they are not really there or concerned.”

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Posted 4 years ago

Sorry for that. Because of Corona, our team cannot work in full time. A few members are working at the office. Now we are recovered from the impact. We will be back to normal soon.

Posted 4 years ago

“Order ID:4700000114 received nothing after 7 weeks, no respons on questions from support, nothing at all”

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Posted 4 years ago

According to the tracking information, it was delivered. Sorry to delay the delivery. Because of Corona, all traffic was delayed a few weeks. Now EU are recovering from the Corona Damage.

Posted 4 years ago

“👍😁😁😁😁😀😄”

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Posted 4 years ago

“I didn't receive my order.”

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Posted 4 years ago

Sorry to delay the delivery. To France, all traffic was delayed for a few weeks. Now we can track it and it seems delivered already. If there were any problem, please contact us.

Posted 4 years ago

“The tights are just the right thickness and have awesome designs - tiger and dragon. Thanks!”

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Posted 4 years ago

“Simple straight forward and got the right part. Thanks.”

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Posted 4 years ago

“Ordered on 20-2-20. Delivery supposed to be "10 - 20 working days." What a joke! Now 30 workings days later - Nothing except "processing". I sent an email to the company asking for a refund - automatic response - nothing since. Sounds like/acts like a SCAM.”

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Posted 4 years ago

Sorry for that. We already refunded all your payment. AU closed all airway traffic from our Asia warehouse in Korea. So your order held in Airport and retunred to us.

Posted 4 years ago

“Luggage has not yet arrived order number #900002354 Delivery origin Korea Post Tracking number LP066008945KR”

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Posted 4 years ago

Sorry to delay the delivery. Because of Corona, all items to Japan was returned after long holding at airport. We are reshipping all items to Japan by Express. If you still need it, please contact us. Or we will refund all your payment.

Posted 4 years ago

“Well packed and professionally delivered”

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Posted 4 years ago

“The mirror came two weeks ago. It took several weeks to arrive once the order was placed, but it is exactly what I wanted. Installation was easy. This is a great looking mirror that will enhance my riding experience.”

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Posted 4 years ago

“The item that I ordered arrived and is working as described. Thank you for following up with the purchase and delivery.”

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Posted 4 years ago

“、、、、、、、、、、、、、”

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Posted 4 years ago

“It came at a reasonable amount of time. I would recommend seller.”

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Posted 4 years ago

“Yes, received the items fast and in good condition”

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Posted 4 years ago

“Arrived on time.”

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Posted 4 years ago

Sewoong International is rated 3.7 based on 1,337 reviews