Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guy's were the only people that could get spare parts for my bike, as the item i was after was very obscure in the UK. Their prices are are very reasonable as well. It took about 10 days or so to receive the order which is also very good and a follow up email shortly after to make sure that i received the order. I would most definitely use Bicycle Hero again for future purchases.”

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Posted 8 years ago

“Item arrived within time and as described. Thanks.”

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Posted 8 years ago

“Never done this before, but i ordered a new derailleur for a friends bike and it went on really good considering i had never changed one in my whole life. The part itself was spot on.”

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Posted 8 years ago

“Great product, great price!”

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Posted 8 years ago

“FAST SHIPPING. GOOD.”

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Posted 8 years ago

“Great company to deal with fab communication with constant updates. Product exactly as described and have just ordered another for our second bike”

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Posted 8 years ago

“I have not received my order.”

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Posted 8 years ago

“No sign of my purchase arriving as yet. Over two weeks since I ordered it? Curious Greg”

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Posted 8 years ago

“good and fast delivery.”

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Posted 8 years ago

“Item not yet received”

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Posted 8 years ago

“Good responsive customer service and reasonably quick shipping time. Overall would definitely purchase from them again.”

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Posted 8 years ago

“I made a order on the 04/04/16 and have not yet received my iteam???”

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Posted 8 years ago

“Goods ordered on a Saturday evening and arrived the following Thursday. Excellent price and service. Thank you!”

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Posted 8 years ago

“All good. As advertised.”

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Posted 8 years ago

“I did receive my order it took longer than I thought (about 10 days) but everything is fine, thx. BB”

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Posted 8 years ago

“Got my saddle rails quickly and in great shape. They are the replacement saddle rails for the Selle SMP saddles like the Stratos.”

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Posted 8 years ago

“I was sent exactly what I asked for. It was a bit slow by ordinary post, but it was despatched promptly.”

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Posted 8 years ago

“Hello ... Norfolk Island in the south pacific ocean on the east coast of Australia is a little isolated and difficult to find at times... Advising item has not arrived at the destination. now in human hands. Hi ... was notified on Saturday 26th... due to local restrictions was able to retrieve package, Tuesday 29th March... Contemplated ticking very good, however others have let u down slightly. Thank u ... first impressions of my choice of purchase is OK to good, meaning glasses. Helmet pads excellent replacement... little disappointed in having to go so far afield for such a responsible/important replacement (just whinging for no reason)”

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Posted 8 years ago

“I tried to reply to the email from Bicycle Hero Support but the message was aborted by no-reply@reviews.io. I am replying to inform you that I have NOT received my item yet. Order ID:100019016”

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Posted 8 years ago

Your order was arrived at you on 29th March by USPS. USPS takes a bit longer days than regular season.

Posted 8 years ago

“I was impressed with the speed of delivery from Asia. The product was exactly what I wanted. Thank you Bicycle Hero.com”

Helpful Report

Posted 8 years ago

Sewoong International is rated 3.7 based on 1,330 reviews