Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only place on the internet where I could get convex mirrors for a bike”

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Posted 7 years ago

“I am happy with product. How ever I paid extra for postage as needed product for an event. Postage said 3to 5 working days and it came 8 days later then the 5 days.”

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Posted 7 years ago

“The order was well received 7 working days after order submittal”

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Posted 7 years ago

“Received my package after a fortnight so not toooo long to wait. My tyre did not come in it's original packaging though.”

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Posted 7 years ago

“Good products, fast delivery, superb service.”

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Posted 7 years ago

“Nice and fast ...Very good”

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Posted 7 years ago

“I ordered a gold Chris King Headset. The gold color has been discontinued and was hard to find elsewhere. I was skeptical at first due to past reviews but everything went PERFECTLY!! The part arrived within a few days and the part was exactly what I was expecting! I will be back for those hard to find parts. Thanks, Mike”

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Posted 7 years ago

“Order received within the expected ETA”

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Posted 7 years ago

“I did receive my package this Monday and the derailer is working fine. Thanks for a speedy delivery ????!”

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Posted 7 years ago

“Still missing the second half of the delivery.”

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Posted 7 years ago

“do not buy from here. Placed an order 2 days ago and received an email saying that my item was dispatched 10 days ago a d that i should have received it. I online shop a lot and this is just a very bad sign!! tempting bc they have stuff you dont find anywhere else but please dont do it!!!!!!!”

Sewoong International 1 star review on 26th July 2017

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Posted 7 years ago

Sorry to make you confused. Our review collecting system shows some error. This email was sent automatically when your item was shipped. But the date calculating system shows wrong message. Anyway your item is on the way you. You can get it on time.

Posted 7 years ago

“Worst customer experience ever. In early May I bought a new arm for my bike rack from Bicyclehero. Incredibly it didn't come with a bolt to fix it to the frame, so I bought one separately. Then I realised the arm didn't have a nut for the bolt to fix into (product defect) so I asked for this to be fixed. Three weeks later they said they would refund my cost. Two weeks later still waiting. Summer is nearly over and still no working bike rack. Not happy. In case anyone cares my order number is 1710009668.”

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Posted 7 years ago

“I paid to have my order delivered in 4-6 business days, it took 10. There was no way to track the package, as the delivery service was listed as simply "courier", and clicking the link on my receipt email only led me to a page that said the package had been shipped. I eventually was led to file a claim with PayPal. I will not deal with this company again, nor will I recommend their services.”

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Posted 7 years ago

“Needed product quickly, got exactly what I needed on time. Expensive shipping but worth it!”

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Posted 7 years ago

“Item received on time and good quality product and reasonable price. Hard to find this item online with this price. Thanks”

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Posted 7 years ago

“Well done, Fine product and it arrived in time”

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Posted 7 years ago

“Very good and quick”

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Posted 7 years ago

“Arrived 2 weeks after. Packaging no Problem.”

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Posted 7 years ago

“Ordered on 12 June, chased up after 2 weeks to be told it had only just been despatched, another 2 weeks of waiting & still no goods, just an email asking me to write a review. Have requested a full refund”

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Posted 7 years ago

“Worried about the time line & delivery....then was pleasantly surprised when delivered. Thanks for the help with projects.”

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Posted 7 years ago

Sewoong International is rated 3.7 based on 1,330 reviews