Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,337 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping is being a nightmare. Supplier claim the package was delivered, but the tracking shows "in transit in France" when the package was to be sent to Costa Rica. I sent already 3 emails but no answer.”

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Posted 6 years ago

“Received item within expected time. Very pleased with service and would highly recommend.”

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Posted 6 years ago

“Everything ok”

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Posted 6 years ago

“Great price and speedy delivery. Thanks”

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Posted 6 years ago

“Ordered bicycle seat on Feb. 3, 2018. Received order confirmation. Heard nothing. Sent e-mail of inquiry Feb. 7. Sent another on Feb. 11. Received response Feb. 13 promising a response the next day from Rose. Never received a response. Website still shows order as "processing." If I do not get a response I will dispute charge with American Express. Order #100023843”

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Posted 6 years ago

“you show perfect pictures of/with the latest product version, less/zero product facts, and what do i get ?? -- (very)old product. after such a deal, I got big doubts that you are able, to handle in correct way (re-change etc...)”

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Posted 6 years ago

“Came in a reasonable time and was as advertised, quality product,”

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Posted 6 years ago

“Great product. Loved the red color. Shop had great variety of products to choose from.”

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Posted 6 years ago

“Product arrived In reasonable time but delivery time was comparatively slow.”

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Posted 6 years ago

“Dopo più di 2 mesi attendo ancora materiale che ristava in stock avendo pagato una consegna in 5/10 giorni. Di sicuro non ordinerò più da questo sito.”

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Posted 6 years ago

“I did not recieve my order. Something went wrong by DHL. And BicycleHero did nothing to help me. So I am very dissapointed and will never buy anything from them in the future.”

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Posted 7 years ago

“Delivered as promised within about two weeks”

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Posted 7 years ago

“5 off 1.1mm SRAM gear cables. Arrived in reasonable time, I haven't had a chance to fit any yet.”

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Posted 7 years ago

“Item arrived quickly and looks well made. Fortunately haven’t had to use it yet.”

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Posted 7 years ago

“Whoa - super fast shipping! You beat Amazon’s two day and from overseas. You must have strapped it to a rocket. Seriously impressed with 2 day shipping from S. Korea to US.”

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Posted 7 years ago

“Quicker delivery than the bike shops.”

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Posted 7 years ago

“Fast and caring customer service.”

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Posted 7 years ago

“They did a great job, once I reminded them to send my light!”

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Posted 7 years ago

“£46 saving on the UK price. Did take 3 weeks to arrive. No complaints. Cheers.”

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Posted 7 years ago

“They have so many great products to choose from and all were super affordable! My bike light came in under 7 days and is exactly what I was needed!”

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Posted 7 years ago

Sewoong International is rated 3.7 based on 1,337 reviews