Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,337 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping.”

Helpful Report

Posted 7 years ago

“Lousy customer service. Order some mudguards over a month ago. Order is still "processing". Wtf. I mean no communication whatsoever. I've emailed support almost a half dozen times with no response. Who are these people? Is this an actual business. Skip them.”

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Posted 7 years ago

“Items arrived as expected/described, within the estimated timeframe.”

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Posted 7 years ago

“AWESOME!! Order on 13/2 receive on 14/2 better than DHL! Product perfect as describe!”

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Posted 7 years ago

“Items arrived as ordered”

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Posted 7 years ago

“Order received”

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Posted 7 years ago

“Shipping takes a long time but productvwas as expected.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Hi Sewoong, Just a quick note that I have not received my order from BicycleHero yet (Order ID: 100021052). Is there any tracking information that I could use to check the status of the package? Thanks, Clara clara.hungr@gmail.com”

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Posted 7 years ago

“You had a rare part that I could not find elsewhere.”

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Posted 7 years ago

“Cap - Good quality with sewing Logo Vest - Good quality but Logo was printed instead of sewing Packing - Poor to me because packed in zip block bags Delivery - Payments on 18Jan17 , Received on 07Feb17 (20days) Average to me as I received it without any damage or missing parts. Overall - Happy and satisfied with what I have received. Thanks!”

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Posted 8 years ago

“I place an order on the 18 of January, paid for an Express Tracked Delivery - Tracked Courier (4~6Workdays) It has been now 2 weeks (12 working days) and no follow-up, no calls, no emails, no information regarding this purchase. I have sent two emails to staff with only one reply (no satisfactory). This is the last time I purchase anything from this online store.”

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Posted 8 years ago

“They had what I needed when no one else did, and I received it in a few days!!!”

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Posted 8 years ago

“Shipping was fast and Sewoong had exactly what was on my husband's wishlist.”

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Posted 8 years ago

“Item not received yet. I know it's in France for 3 days now but I don't neither which company IS supposed to deliver it normal when it should happen...”

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Posted 8 years ago

“No delivery of item as yet Paid extra for courier delivery and tracking. No tracking was provided. Requested tracking from support which was provided but only showed international tracking (no domestic tracking). Last tracking entry was that the item arrived in the country over a week ago.”

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Posted 8 years ago

“Great service and product arrived within the anticipated timeframe - thankyou”

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Posted 8 years ago

“Fast shipping, great bike headlight”

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Posted 8 years ago

“I got my package very fast and in good condition! I am very pleased. Thank you very much!”

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Posted 8 years ago

“good product. really loud loud loud! real 140db. very good.”

Sewoong International 5 star review on 26th January 2017

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Posted 8 years ago

Sewoong International is rated 3.7 based on 1,337 reviews