Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor communication, waiting for about a two months without explaination on where my order was. No genuine email responses from customer service. Eventually had to contact visa to get my money back, product never recieved (just in processing).”

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Posted 6 years ago

“nice work *****”

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Posted 6 years ago

“i received the order work good for me Thanks”

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Posted 6 years ago

“I ordered three different items, two of which arrived. The e-mail confirmation I received advised all three items had been shipped however the shipping document on the couriered package only detailed two. The third item did not arrive so I e-mailed BicycleHero.com who immediately refunded the money for the missing item. I was given no option in the refund. My issue is that the item is of lowish value and to re-order means I will now incur a shipping charge. Furthermore, despite the shipped items showing as being in-stock it took one week before the goods were packed and dispatched.”

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Posted 6 years ago

“They sent me the wrong item which took 4 weeks. I pay for shipping and send it back. They don’t refund my $140 as agreed. Thieves”

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Posted 6 years ago

“It arrived in a timely manner and in good shape. Would order from this site again.”

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Posted 6 years ago

“Item arrived in good condition.”

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Posted 6 years ago

“It turned up in reasonable time”

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Posted 6 years ago

“Got what I needed in a timely matter”

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Posted 6 years ago

“Product received was as advertised. Thank you.”

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Posted 6 years ago

“Surprised that my item arrived under 10 days after purchase As my item had to be shipped to Australia Very happy with purchase Cheers Peter”

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Posted 6 years ago

“Fast shipping and good follow up.”

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Posted 6 years ago

“Ok... I ordered an item that was difficult to find with an internet search. This company had the item and I ordered it from them. It took an abnormal amount of time to receive the item because I think it is actually double shipped. That said I don't have a problem with the order. It took a few days longer than expected but I did receive the correct item and I'm pretty happy about it.”

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Posted 6 years ago

“Shipping is being a nightmare. Supplier claim the package was delivered, but the tracking shows "in transit in France" when the package was to be sent to Costa Rica. I sent already 3 emails but no answer.”

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Posted 6 years ago

“Received item within expected time. Very pleased with service and would highly recommend.”

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Posted 6 years ago

“Everything ok”

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Posted 6 years ago

“Great price and speedy delivery. Thanks”

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Posted 6 years ago

“Ordered bicycle seat on Feb. 3, 2018. Received order confirmation. Heard nothing. Sent e-mail of inquiry Feb. 7. Sent another on Feb. 11. Received response Feb. 13 promising a response the next day from Rose. Never received a response. Website still shows order as "processing." If I do not get a response I will dispute charge with American Express. Order #100023843”

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Posted 6 years ago

“you show perfect pictures of/with the latest product version, less/zero product facts, and what do i get ?? -- (very)old product. after such a deal, I got big doubts that you are able, to handle in correct way (re-change etc...)”

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Posted 6 years ago

“Came in a reasonable time and was as advertised, quality product,”

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Posted 6 years ago

Sewoong International is rated 3.7 based on 1,330 reviews