Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,337 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received today but one bell was faulty I replaced batteries but still won’t work disappointed as I wanted them for Christmas presents Cheers Kathy North”

Helpful Report

Posted 7 years ago

“No package arrived and no sign of it coming either.”

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Posted 7 years ago

“I bought a light from them and the handlebar mount broke shortly after. When I emailed them I got a quick reply saying they would send a replacement. I've since emailed them three times in three weeks just asking for confirmation. Now they are totally unresponsive. Since the light is useless without the mount, I will return it for a refund. I will never order anything from them again. Worst customer service ever.”

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Posted 7 years ago

“Ordered two black items for a specific reason. Received a black and a WHITE item. Emailed "Support" twice . First email was replied to immediately with a promise to find a solution . Sent a second request for an update which has not been replied to. I request that the second black item be sent or refund the cost of item.”

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Posted 7 years ago

“Delivery was very fast. The produkt perfect.”

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Posted 7 years ago

“2 months before I received my delivery. The worst...”

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Posted 7 years ago

“Delivery time is long, but great price.”

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Posted 7 years ago

“Good items at good prices”

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Posted 7 years ago

“very fast postage and great products”

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Posted 7 years ago

“Exactly what I wanted and needed, very very happy with the great service”

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Posted 7 years ago

“The light works. It is fine but it does not fit my helmet. Nothing wrong with the Service or product”

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Posted 7 years ago

“Ergon seat turned up on time and correct item.”

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Posted 7 years ago

“Hard to find item received as stated. Very happy with purchase! Will do business with again.”

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Posted 7 years ago

“Great price and service. Order took a little longer than expected to be dispatched but once it was sent very quick from us to Australia.”

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Posted 7 years ago

“The item arrived safely. Thank you.”

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Posted 7 years ago

“They had the product I was looking for and it works great. I realize it came from China, but it took a long time to get here. Thanks for helping me out!”

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Posted 7 years ago

“Got it in nine days thank you”

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Posted 7 years ago

“everything fine....thanx”

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Posted 7 years ago

“Purchased an item from them. Was told it would take 7-14 days to arrive. Order status never changed from processed. I reached out to them many, many times without any response, both through their support email as well as PayPal. Finally, after 19 days and hearing nothing back, I opened a case to get refunded via PayPal. I have never had a worse experience with an online merchant.”

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Posted 7 years ago

“fast delivery”

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Posted 7 years ago

Sewoong International is rated 3.7 based on 1,337 reviews