Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After my order took quite some time arriving, Bicycle Hero contacted me to ask if my shipment had arrived yet. After talking to their support team a bit, they helped me to work out the issue and sent a new bike light, since the old one had gotten lost in transit. It finally arrived, and I'm happy with my light and with Bicycle Hero!”

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Posted 6 years ago

“All Perfect”

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Posted 6 years ago

“the mirror fits my bike handlebars and allows me to see the road behind clearly”

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Posted 6 years ago

“Good sellers!”

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Posted 6 years ago

“It took 30 days for my item to arrive in Oregon, USA, but I often make international orders and this is a common delivery time frame. The items arrived well packed and in great shape (Schwalbe tires), and at a great price. Be patient, don't badger them emails, and I think you'll be happy, too.”

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Posted 6 years ago

“Placed my order on 10 May 18, it's 31 May 18, status of my purchase is still under "processing". Emailed/ feedback to the company several times but there is no response from the company. A total waste of time.”

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Posted 6 years ago

“Items received in uk two weeks after placing the order, all the way from Japan.”

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Posted 6 years ago

“Please include EMS shipping”

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Posted 6 years ago

“Got what I needed for my bicycle project but took a extra long time. Thank”

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Posted 6 years ago

“Excellent customer service all round - thank you”

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Posted 6 years ago

“Product as described,well packaged, arrived in good time, good correspondence.”

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Posted 6 years ago

“I found Giant bottles cages from them for a good price to match my new Giant bike.”

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Posted 6 years ago

“Received earlier than the max delivery duration.”

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Posted 6 years ago

“Sent wrong part and wrong quantity. I have sent several email requesting the correct item or refund. No corrective action, just lip service. Would not recommend Bicyclehero.”

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Posted 6 years ago

“I could trace my order.”

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Posted 6 years ago

“Response is too late.”

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Posted 6 years ago

“The item arrived in good time and in perfect condition and packaging.”

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Posted 6 years ago

“Fast, efficient. Very happy with purchase!”

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Posted 6 years ago

“Great price and followed up to confirm that I received the item. Awesome saddle bag!”

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Posted 6 years ago

“Never received order after waiting over a month for it to be shipped. Was sent a email and told it has been delivered and to check with my local post office. Really disappointed and not happy.”

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Posted 6 years ago

Sewoong International is rated 3.7 based on 1,330 reviews