Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,332 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery. From Korea to Québec !!”

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Posted 5 months ago

“Sent the wrong item, overcharged for that wrong item, sent email about my issue and never receiver a reply about my concern”

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Posted 5 months ago

“Good service.”

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Posted 5 months ago

“I could not believe how quickly everything came, well wrapped and with no damage.”

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Posted 6 months ago

“Items received in good time. Much appreciated.”

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Posted 6 months ago

“Great price and fast delivery will buy from them again”

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Posted 6 months ago

“Everything was great”

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Posted 6 months ago

“Item came on time thankyou”

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Posted 6 months ago

“We have now received our order and in good condition thanks”

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Posted 6 months ago

“Good interaction postage was excellent and well packed, will use again”

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Posted 6 months ago

“They sent me the wrong product, and their service team hasn't responded to my inquiries since my initial request for a replacement or refund. I would give them zero stars if I could.”

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Posted 7 months ago

“received on time in good condition”

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Posted 7 months ago

“Managed to get a tyre that was out of stock everywhere else. A bit expensive but cheap and relatively fast shipping was offered. Overall happy shopping experience. Would recommend.”

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Posted 7 months ago

“Would be happy to leave a positive review if I actually received the item at some point!”

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Posted 7 months ago

“Very happy with their performance. They were the only place I could source a replacement for my old chainring, which was delivered to Tas (Aust) in about 2 weeks.”

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Posted 7 months ago

“The items have not arrived yet???”

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Posted 7 months ago

“Ordered a small pedal adapter. It never shipped, then the CS email assured me they would address it. I never heard from them again and never received the product...”

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Posted 7 months ago

“Can't fault the product, but customer service needs some work. Ordered and got confirmation and allegedly posted ( no tracking), nothing received after 30 days contacted customer support by email....again no response for 7 days, chased again. Eventually offered to either refund or post...So went for the post again option...This time got postal confirmation and an actual trackable number which I was able to follow from Korea...all arrived in approx. 9 days ( plus the 30 days and 1 week I had already waited)... Lay back is good mind...”

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Posted 8 months ago

“order arrived promptly to melbourne australia and I was happy with the service”

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Posted 8 months ago

“👍👍👍😊😊😊🙏🙏🙏🙏”

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Posted 8 months ago

Sewoong International is rated 3.7 based on 1,332 reviews