Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

Write Your review

Tell us how Sewoong International made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Schneller Versand ohne Zusatzkosten und der Sattel wieder in vollster Zufriedenheit. Es war bereits meine 2. Bestellung und ich kann den Shop nur empfehlen.”

Helpful Report

Posted 6 years ago

“Item received as described and within indicated delivery date.”

Helpful Report

Posted 6 years ago

“Shipping times are elusive. Website claims 7-10 days. Item was ordered December 16th and arrived January 12th. Customer service was helpful and provided tracking numbers. Package left Germany then went through Korea. Item was received undamaged. This makes me wonder how easy a return would be.”

Helpful Report

Posted 6 years ago

“The order was easily placed and arrived ahead of schedule, and complete.”

Helpful Report

Posted 6 years ago

“Very poor customer service; not to be trusted. Bought a saddle from them and tried to return it. Couldn't access the online return form as it claimed I had nothing eligible to be returned which was not the case. Contacted them by e-mail and was twice told returns details would be sent to me but received nothing, since then my e-mails have not been responded to. Even if I was to receive the correct information from them I wouldn't now trust them to provide the refund once I returned the saddle. Won't go near this company again.”

Helpful Report

Posted 6 years ago

“The products arrived quickly with no fuss. Thank you.”

Helpful Report

Posted 6 years ago

“I placed an order in october and still have not received it. I have tried to make contact to check on the order numerous times and never got a response from anyone. I would like for someone to call me at 707-616-0128 or email me at Brandoningram88@yahoo.com so that I could figure out the status of my order”

Helpful Report

Posted 6 years ago

“Purchase was just as advertised. Very pleased.”

Helpful Report

Posted 6 years ago

“Great product, arrived on time”

Helpful Report

Posted 6 years ago

“I’m rating this site a 2 because of how long it to get the tires (over a month) and also the description said black chili compound and I ended up recieving pure grip compound that being said next time I’ll pay a few dollars more and buy locally.”

Sewoong International 2 star review on 3rd January 2018

Helpful Report

Posted 6 years ago

“Assortment of hard-to-find (in the U.S.) bicycle accessories available at very good prices w/ free shipping. Package was slow to ship initially (apparently an in-stock item wasn't?) but international shipping once begun was fast, and shipment arrived well-packaged and in good shape. Thanks!”

Helpful Report

Posted 6 years ago

“Timely delivery in good order”

Helpful Report

Posted 6 years ago

“Great tools great price!!”

Helpful Report

Posted 6 years ago

“Trusted and high quality product. I'm hope soon will purchase again.”

Helpful Report

Posted 6 years ago

“The wrong item arrived. Ignoring even if inquire.”

Helpful Report

Posted 6 years ago

“Price is very good definitely. Slow to ship the items out though, and also slow to response to inquiry about the shipping.”

Helpful Report

Posted 6 years ago

“I was instantantly replied back on my query of myparcel, and I received my parcel way before the due date.”

Helpful Report

Posted 6 years ago

“Nothing has arrived!”

Helpful Report

Posted 6 years ago

“Excellent product and prompt delivery”

Helpful Report

Posted 6 years ago

“The floor pump gauge meter had spoiled when received”

Sewoong International 2 star review on 24th December 2017

Helpful Report

Posted 6 years ago

Sewoong International is rated 3.7 based on 1,330 reviews