Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good shopping experience on the web site, but I was never able to get the free shipping. I was answered it was above 150 CAD minimal order, which I did but I had still to pay 26 CAD for shipping with the low cost shipping. I mentioned it but was never answered. Still placed my order because there were items I had been looking for a while and good prices. Thanks in advance.”

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Posted 4 years ago

“OK Bien reçu”

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Posted 4 years ago

“I wouldn't recommend this site to my worst enemy, no communication, no tracking, nothing worth dealing with. Two months waiting for my package, will be calling PayPal to report this borderline fraudulent company. Not worth the aggravation, not in this short lifetime on Earth. Run far away as possible before shopping here.”

Helpful Report

Posted 4 years ago

Sorry for that. We already sent the mirror again. It is moving to USA by UPS. We expect you can get USPS tracking on this Friday. Sorry to delay the delivery. Covid makes the transaction from Germany to USA takes much longer than normal

Posted 4 years ago

“I‘ve searched vor this item for month and was very happy to find it with Sewoong. The transport took a while, I suppose because of the current corona situation but finally arrived on time 1 day after the delivery was announced via e-mail.”

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Posted 4 years ago

“Everything ok”

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Posted 4 years ago

“Yes thanks”

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Posted 4 years ago

“High quality products. They were delivered quicker than I expected. Thank you will shop again.”

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Posted 4 years ago

“Great product and worth the wait. Nice to be back on the road.”

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Posted 4 years ago

“I am based in the UK and order from Bicyclehero.com. Goods arrived on time and was informed at all times. Very good service.”

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Posted 4 years ago

“I finally received my replacement light "only" 6 weeks and several inquiries after I ordered it. I have installed it and it works properly. This firm was the only source I could find for this light and for this reason I am grateful, but if I had to do it again I would go without a light. I understand there were delivery problems because of the pandemic but that should not excuse lack of response to my inquiries.”

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Posted 4 years ago

“Ordered on 19th May still waiting delivery assume covid is holding things up”

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Posted 4 years ago

“I still haven’t received my order that I purchased a month ago”

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Posted 4 years ago

“This was fraudulent advertising. Item showed case was for an iPhone 11 Pro. Then after ordering and paying, it showed Item as for iPhone 11. I finally received it and the case is too big. Not upfront with advertising and now I have to try to return it. Unless they fix this, I suggest not ordering from a company that’s not upfront.”

Helpful Report

Posted 4 years ago

Hello What you mean? We just checked your order detail. It shows clearly you ordered case of iphone 11. We have the one for iphone 11 pro. It is the same price. Why we cheat you because of the same price item. If you still need iphone 11 pro version, you can return the item to our USA warehouse and order the correct one. BicycleHero

Posted 4 years ago

“Items not arrived, placed 14 days ago”

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Posted 4 years ago

Sorry to delay the delivery. As you know, the corona made the standard delivery process takes a bit longer than before. According to the tracking information, your order was shipped from Amsterdam after passing the EU custom clearance. You can track it in Hermes Uk. From Korea to UK, takes 20days.

Posted 4 years ago

“I ordered a bike rear rack 5 weeks ago and I still have not received any communication on tracking number or updates to the order. I've emailed them multiple times with no response. I wouldn't even be that upset if they would just give me an update. Literally any update.”

Helpful Report

Posted 4 years ago

Sorry but the standard shipment takes very long delivery time for some place in USA. We tried to reship it again but it was failed. So we already refunded all your payment. We hope the corona disapeared sooon.

Posted 4 years ago

“Site made it look like a US company. Paid for 5-7 day shipping and it took three weeks to get the product. This is my first and last purchase from this company.”

Helpful Report

Posted 4 years ago

Depending on the item, we carry it in origin country. According to USPS tracking information, your order was delivered after 12 work days from your order date. We marked the estimated delivery date on the item description. It was shipped from Asia Center to USA in 12 work days. It is not bad in this corona circumstance. We hope you are healthy and enjoy your riding.

Posted 4 years ago

“Exactly as expected. Would buy again.”

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Posted 4 years ago

“Product was as advertised and at a good price. Delivery was slow but not the sellers fault.”

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Posted 4 years ago

“Arrived on time.”

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Posted 4 years ago

“I have not got my things until today”

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Posted 4 years ago

From Asia Center to EU, now it takes super delay. However do not worry about it. Now it seems back to normal. You can get your local tracking information in a few days.

Posted 4 years ago

Sewoong International is rated 3.7 based on 1,330 reviews